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Smartflats Premium - Palace du Grand Sablon

3.5 star property
Apartment with kitchen, steps from Place du Grand Sablon

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Photo gallery for Smartflats Premium - Palace du Grand Sablon

Flat-screen TV
Exclusive Apartment, 1 Bedroom | Living room
Exclusive Apartment, 1 Bedroom | Living room
Flat-screen TV
Exclusive Apartment, 1 Bedroom | Private kitchen

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Apartment, 2 Bedrooms

2 bedrooms, premium bedding, iron/ironing board, free WiFi

Luxury Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Apartment, 1 Bedroom

Exclusive Apartment, 1 Bedroom

Exclusive Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms

2 bedrooms, premium bedding, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Apartment, 1 Bedroom

Flat-screen TV

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom

Flat-screen TV

Luxury Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Rue de la Paille 34, Brussels, 1000

What's nearby

  • Place du Grand Sablon - 3 min walk - 0.3 km
  • Mont des Arts - 4 min walk - 0.3 km
  • Royal Museums of Fine Arts of Belgium - 6 min walk - 0.5 km
  • Magritte Museum - 6 min walk - 0.5 km
  • La Grand Place - 7 min walk - 0.6 km

Getting around

  • Petit Sablon Tram Stop - 3 min walk
  • Brussels-Chapel Station - 6 min walk
  • Brussels Airport (BRU) - 23 min drive

Restaurants

  • ‪Chez Richard - ‬1 min walk
  • ‪Au Vieux Saint Martin - ‬1 min walk
  • ‪Café Leffe - ‬6 min walk
  • ‪Crème - ‬6 min walk
  • ‪POP-UP Sablon - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Premium - Palace du Grand Sablon

Apartment with kitchen, steps from Place du Grand Sablon
A snack bar/deli, a business centre and express check-in are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff assistance are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a sitting area. Housekeeping is available once per stay.
Smartflats Premium - Palace du Grand Sablon offers 5 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and an iron/ironing board can be requested.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Work spaces

  • Business centre
  • Meeting rooms

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 5 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Smartflats Premium Palace Grand Sablon Apartment Brussels
Smartflats Premium Palace Grand Sablon Apartment
Smartflats Premium Palace Grand Sablon Brussels
Smartflats Premium Palace Grand Sablon
Smartflats Palace Sablon
Smartflats Du Sablon Brussels
Smartflats Premium Palace du Grand Sablon
Smartflats Premium - Palace du Grand Sablon Brussels
Smartflats Premium - Palace du Grand Sablon Apartment
Smartflats Premium - Palace du Grand Sablon Apartment Brussels

Frequently asked questions

Is Smartflats Premium - Palace du Grand Sablon pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smartflats Premium - Palace du Grand Sablon?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Smartflats Premium - Palace du Grand Sablon?

Checkout is at 11:00 AM.

Where is Smartflats Premium - Palace du Grand Sablon located?

Located in Upper Town, this apartment building is within a 5-minute walk of Place du Grand Sablon, Church of Our Blessed Lady of the Sablon and Royal Library of Belgium. Place du Petit Sablon and Notre Dame da la Chapelle are also within 5 minutes. Petit Sablon Tram Stop and Royale Tram Stop are within a 5-minute walk.

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Smartflats Premium - Palace du Grand Sablon Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 8 out of 47 reviews
Rating 2 - Terrible. 6 out of 47 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10

Nice place!
Stayed 4 nights in Dec 2018

6/10

The bed was comfortable.
Stayed 1 night in May 2023

2/10

Arrived and was told the booking was cancelled
Stayed 4 nights in Aug 2024

4/10

Good location, however the place we stayed was in a terrible condition, lift not working the whole time we were there, we had to lug 30kg bags up and down the stairwell which had no lights, and there was no toilet seat at all, the condition is worse than a third world country
Stayed 4 nights in Dec 2023

6/10

It was the perfect location for the Christmas markets! However it definitely needs more maintenance the toilet seat was broken and the blinds did not roll down. We also had a random man with a hood trying to access our room at 6am which was scary especially with three young girls inside! This made me feel unsafe.
Stayed 1 night in Dec 2023

6/10

No soap in both dispensers Broken curtain haigners
Stayed 1 night in Sep 2024

8/10

Big property , but locks of maintenance. Terrible communication,
Stayed 3 nights in Apr 2024

4/10

The good: spacious room in a great location with a beautiful view. The bad: Lounge for luggage drop off while we waited for check in did not exist. We drove there and nearby business said it closed down. Moldy shower, shower soap empty, cheap broken toilet seat, rusty broken trash can, stains on bedsheets, stains on couch, ELEVATOR BROKEN, stairwell had NO light to see, our "4th floor" from was actual 6 levels above the street. Dangerous and exhausting with our luggage. We expected more from this place...
Stayed 2 nights in Sep 2023

2/10

Located in a very convenient location and a spacious apartment. Its a pitty that they don't pay attention to small but important details to make it a pleasent stay. Bathroom has a half and leaking screen which leaves it like a swimming pool deck after a bath. No changing of towels leaves you with a wet floor mats. Coffe maker is available but no coffee or cream. No AC, No TV but a TV box is available. No elevator with a pitch black staircase (you need a flash light to see wherer you are going). The list can go on and on. .No direct communication with the property. Didn't expect to find such a sloppy place in Hotels.com
Stayed 4 nights in Aug 2024

2/10

there were multiple issues that they did not even attemp to fix broken toilet, no shower head, broken elevator, tv did not work etc rude when trying to talk to them and no solutions or compensation for anything smartflats is horrible
Stayed 5 nights in Nov 2023

6/10

trash bin was broken, AC was broken, the doorbell was broken, the dishwasher was broken, 1 curtain almost broke cause it was very loose. we had a power cut and called the service, they did not help. said they contacted the "technical team" there was never a technical team. the day after power was still out and the technical team did not come. no warm water, no lights, nothing. it looks fancy and all, but dont be fooled.
Stayed 3 nights in Apr 2024

4/10

Poorly maintained and dirty…. Filthy bathroom floors covered in lime scale and white sludge around shower and toilet. Mould on shower and all inside dishwasher. Curtain ripped off wall and disgusting stains (sex stains looked like all over the gold down sofa. Dark and dangerous entry without any lights for the first two floors of narrow staircase. Had to carry heavy bags up four floors up steep narrow stairs in pitch black for the first two flights. No aircon or fan and it was hot. Such a shame as the layout and area is great and if the owners had put any effort in cleaning and maintaining it would have been had been awesome. But I was very disappointed and pretty grossed out by it.
Stayed 2 nights in Aug 2024

2/10

An absolute catastrophe. On arrival the ground floor lights did not work so had to find our way in the pitch black. Used the elevator which got stuck between floors, thereafter had to walk five floors each day. The apartment had windows and/or blinds that did not work correctly, no shower gel, a toilet seat that was not attached properly and the dishwasher did not work. Worst of all when we tried to use the dishwasher it blew the fuses and we were left without electricity for the last 24 hours (even after being told twice by support that it would be sorted). Completely ruined a visit to Belgium. Strongly advise against using this approach.
Stayed 3 nights in Jul 2024

8/10

The location of this apartment is wonderful. A quick 7 minute walk takes you to the Grand Place. There are plenty of restaurants and things to see close by as well. Street parking is fairly cheap and usually available close by. The apartment itself is beautiful. Everything was very clean and beds were comfortable. Very spacious - much nicer than staying in a hotel room. The building itself is nice, although the elevator is somewhat outdated. It broke down several times with one of us in it and it took a few minutes to start up again. The biggest con was the noise! There was construction going on RIGHT by the master bedroom, starting before 8am every day! This made it impossible to sleep past 8am in the morning, which was quite frustrating after having been out and about all day the previous day. Would probably stay here again, but the noise would definitely make me think twice.
Stayed 2 nights in Jul 2017

2/10

Stay away from this property! I am shocked Expedia is listing such properties. We asked for one sofa bed, and the sofa in the room had such a big sag, that we couldn’t use it, the lights in the room were flickering. Also, there are no elevators in the property if you have any heavy luggage - you have to carry it on the dark spiral stairs to all 4-5 floors by yourself. The only mode of communication with them is a private chat app. When we mentioned about the problems, they asked us to send an email with the video, which no one ever replied back. When we asked again on the chat, we got the reply that problems are reported to the relevant department. After that no updates during the entire stay. This place should not be listed on any major booking portals until the owner fixes the property and guarantee a customer service.
Stayed 3 nights in Jul 2024

2/10

SMARTFLATS DA DIMENTICARE. Appartamento in teoria carino ma abbiamo prenotato per tre ed era attrezzato per due persone, ci saremmo adattati col divano ma era sfondato e inutilizzabile e non c era nessun tipo di biancheria. Comunicato tutto ciò a smartflat alle 11 di sera ancora aspettavamo notizie. Mi hanno poi scritto che mi faranno uno sconto nel prossimo viaggio, ma per carità!!!SCAPPATE VIA Per quanto riguarda Expedia invece sono stati veramente eccellenti. Hanno fatto ciò che potevano e mi hanno rimborsato anche una notte. Quindi prenotate da Expedia ma non appartamenti Smartflats
Stayed 2 nights in Jun 2024

6/10

Booked as had kitchen facilities, however oven and microwave not functioning.
Stayed 4 nights in Feb 2024

6/10

Nous avons loué un appartement pour les vacances de Noël. Le sieges des toilettes était cassé, le four ne marcait pas. Je l'ai immédiatement signalé mais cela n'a pas été réparé. Nous avons eu d'autres problèmes dont l'ascenseur en panne pendant plusieurs jours. L'appartement est extrêmement bien situé, chaud mais pas aussi confortable que ce que nous attendions. L'equipe de smartflats est inexistante et les femmes de chambres ne parlent que roumain.
Stayed 7 nights in Dec 2023

4/10

Immeuble sentant le renfermé et la cigarette. Des tapis taches de javel. Dans l’appartement du café senseo pour une machine. Nespresso, des canapés tellement sales qu’un drap de lit est posé dessus, Aucun produit pour la douche, Un ménage plus que limite. Des wc qui ont coulé toute la nuit. Très bien situé mais appartement mediocre
Stayed 1 night in Dec 2023

8/10

Stayed 3 nights in Jul 2023

4/10

Stayed 2 nights in May 2023

4/10

For the price I paid (nearly $300/night), I expected much more. First, the good stuff: - Very nice location. That's why I booked it in the first place. - Very spacious. There's very little in the apartment but after being couped up in an Amsterdam hotel for 2 days, this was a great change. - Check-in was a breeze. We got a code and it was easy to use. Now the bad: - The apartment was obviously not cleaned well. There were bread crumbs on the dining table, crumbs on the carpet and stains on the sofa and **towels**! - Despite booking for 2 adults and 2 kids, we only got 2 sets of towels. I called them and they claimed I booked for 2 people. I have the expedia entry that says otherwise. Kids need towels too!! They told me they will call me back but they never did. - Hot water ran out only after a 5-min shower. We had to wait in turns until the water heated up to take showers. - Water pressure is uneven in many faucets. On some, water just trickles. - Summer season visitors, beware. There's no AC (see another review which points to the same problem). - I kid you not. About 1 hour after we checked in, a repair guy showed up and said he came to check on a few things. We had luggage lying around and everything. Should that not be done in between stays? He replaced a bulb, unclogged a bath drain and checked on the water heater. While I was grateful, it was a very odd experience. Overall, I would not recommend. It is places like this that make me want to stay in hotels
Stayed 3 nights in Jun 2019

4/10

Apartment is just fine. However I needed an extra towel and was refused because they were fully booked. I really didn't like the communication with the company and I'd definitely not recommend this apartment. Towel did arrive, after two days of communication with staff.
Stayed 3 nights in May 2019

8/10

The apartment is located right on the Grand Sablon within walking distance to lots of cafes. Close to Grand Place and Brussels Centraal Station. The beds were extremely conformable. But, the apartment is starting to look a little run down and is in need of some general maintenance.
Stayed 5 nights in Apr 2019

8/10

ubicación estupenda....barrio tranquilo y con mucho encanto. Bien comunicado. Apartamento muy amplio.
Stayed 4 nights in Apr 2019