Dear Sir,It's a real reward to receive such a great review.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Valerie, Front Desk Supervisor

Dear Sir,Thank you for taking the time to review your recent stay.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Michele, Front Office Supervisor

Dear Sir,Thank you for such a positive review of your stay.We are delighted to learn that our staff's courteous and helpful nature contributed to a memorable stay at The Hotel Brussels. It is gratifying to hear that the cleanliness of your room and the overall condition of our hotel met your expectations.Our team strives to deliver impeccable service, and your commendation serves as a wonderful affirmation of their efforts.We are committed to ensuring that each guest's experience is nothing short of spectacular, and your review motivates us to continue to maintain the high standards that The Hotel Brussels is known for.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,MichelleFront Office Supervisor

Dear Madam,Thank you for the time taken to share your experience of staying with us.We are delighted to hear that you enjoyed dining at our restaurant and found it to be a highlight after exploring the city. The culinary experience at The Hotel Brussels is something we take great pride in.We hope to see you again in the future.Best regards,Michele, Front Office Supervisor

Dear Sunil,Thank you for taking the time to review your recent stay.We are delighted to learn that the views from your room provided a lovely backdrop to your stay and that the room's spaciousness met your expectations. We are also pleased that the room's amenities and the comfort of the bed contributed positively to your experience. It is always a joy to hear when our guests have had an opportunity to relax and enjoy the quality of our facilities, including the refreshing rain shower. The breakfast at The Hotel Brussels is indeed designed to offer a variety of high-quality options to start the day right, and we are glad it set you up for an enjoyable day in Ghent. We appreciate your comment regarding our location. While we are a short stroll from the historic center, we hope that the vibrant atmosphere of our uptown location added to the charm of your visit.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,MichelleFront Office Supervisor

Dear Sir,It's a real reward to receive such a great review.We are thrilled to hear that our prime location provided the perfect setting for your shopping and dining endeavors, and that the impeccable state of your room made for a pleasant stay. It is gratifying to know that our commitment to maintaining a clean and well-conditioned environment has resonated with you. Moreover, your compliments on the service are particularly appreciated, as our team strives to deliver exceptional experiences to all of our guests.Your feedback is invaluable and serves as a testament to the efforts we make to ensure that every stay is memorable. Be assured that your positive comments have been shared with the team, who join me in expressing our collective joy in having contributed to such a positive experience.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Valerie, Front Desk Supervisor

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope that you will return on another occasion. Best wishes,MichelleFront Office Supervisor

Dear Sir, We appreciate that you took the time to share your experience with us.We are delighted to hear that you enjoyed the excellent shower with its electric blinds and the great view from your room. It is also wonderful to know that our breakfast met your expectations and that you found our staff to be pleasant. We appreciate your feedback on the dinner menu and understand that our unique offerings may not align with everyone's tastes. Rest assured that we are committed to providing high-quality culinary experiences and will take your comments into consideration. We are glad that our location served you well, being in close proximity to the fashionable Louise shops and within walking distance to the historic old town, as well as the convenience of the nearby metro.We hope to welcome you back. Best wishes,Valerie, Front Desk Supervisor

Dear Sir,Thank you for such a positive review of your stay.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Ben, Guest Experience Specialist

Geachte Arno,We betreuren het ten zeerste te horen over uw recente ervaring in ons hotel. Uw feedback is voor ons zeer belangrijk en we vinden het spijtig dat we niet aan uw verwachtingen hebben voldaan tijdens uw verblijf.Onze excuses voor het ongemak dat u heeft ervaren doordat u vanwege hoge bezettingsgraad in het hotel moest uitwijken naar een andere accommodatie. We begrijpen hoe frustrerend dit kan zijn en we bieden onze oprechte excuses aan voor het eventuele ongemak en de teleurstelling die dit heeft veroorzaakt.Wees ervan verzekerd dat we uw feedback serieus nemen en onze procedures zullen herzien om dergelijke situaties in de toekomst te voorkomen.We zouden graag de kans krijgen om het goed te maken en uw perceptie van ons hotel te verbeteren. We hopen op een nieuwe kans om u weer te mogen verwelkomen en u een betere ervaring te bieden.Met vriendelijke groet,Michelle Front Office Supervisor

Dear Michael,It's a real reward to receive such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,MichelleFront Office Supervisor

Dear Marc,Thank you for taking the time to review your stay.We are thrilled to hear that you found our staff to be great and efficient. It is gratifying to know that the Panorama Lounge provided you with stunning views and an experience worth recommending. The inclusion of refreshments and hot snacks as part of the room's amenities is something we take pride in, and we're glad you enjoyed it.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Michele, Front Office Supervisor

Cher hôte,Merci infiniment pour votre gentille appréciation de notre établissement.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous recevoir à nouveau,Michele, Front Office Supervisor

Dear John, Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Michele, Front Office Supervisor

Dear Varsha,Thank you for taking the time to review your stay.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We look forward to seeing you again soon.All the best,Ben, Guest Experience Specialist

Dear Reginald,Thank you for this positive feedback.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Ben, Guest Experience Specialist

Dear Grant,Thank you for taking the time to review your stay.We are thrilled to hear that you enjoyed the Panorama room and its stunning view of the city, especially during the New Year’s Eve fireworks. Your high praise for the room cleanliness, hotel condition, service, and room amenities is greatly appreciated. It is wonderful to know that our efforts to provide guests with a memorable stay are recognized. The entire team strives to maintain the highest standards of service and it is rewarding to see these efforts reflected in your feedback.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Ben, Guest Experience Specialist

Dear Mark,Thank you for taking the time to share your feedback.We are thrilled to hear you enjoyed the prime location of our establishment amidst the designer boutiques, the comfort provided by our blackout blinds, and the panoramic views from both your room and the lounge. It is also gratifying to know that our reception staff assisted you effectively with your needs, including the provision of a UK plug socket adapter and arranging a late check-out.We apologize for any inconvenience experienced in the VIP lounge with the cleanliness and the food selection. Please rest assured that maintaining high standards is of utmost importance to us, and we will look into the matters you have highlighted. We would also appreciate the opportunity to chat with you a little further about your experience; we invite you to send us a message so we can ensure every aspect of your next stay is impeccable.It would be a pleasure to welcome you back. Kind regards,Ben, Guest Experience Specialist

Dear Nathalie,Thank you for taking the time to share your review.We are delighted to hear that you found comfort in our accommodations and received responsive service from our staff. It is our pleasure to provide well-appointed rooms and a dedicated team to ensure our guests have a pleasant stay. However, we sincerely regret that the room service did not meet your expectations in terms of quality and pricing. We are committed to offering delightful culinary experiences, and your feedback is invaluable in helping us maintain and improve our standards. Should you wish to discuss your experience in more detail, we invite you to send us a message so we can connect with you further.We look forward to welcoming you back in the future. Best wishes,Ben, Guest Experience Specialist

Cher Farouk,Merci pour ce charmant commentaire !Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce fut une joie de vous recevoir et nous espérons vous revoir très bientôt,Ben, Guest Experience Specialist

Dear Nathalie,Thank you for taking the time to share your review.We are delighted to hear that you appreciated our central location in the heart of the shopping district and found our hotel to be a convenient base for exploring the attractions of the city, such as the Grand Place. It is gratifying to know that the overall condition and cleanliness of our hotel met with your satisfaction. We are sorry to hear there was some confusion regarding the exclusive access to the Panorama Lounge and understand how clear communication prior to booking is important. Our Panorama Lounge is indeed a special feature for guests staying in our suites and deluxe panorama rooms. We strive to ensure this is communicated effectively. We remain open to a detailed account of your experience, and invite you to send us a message so we can discuss this further. Additionally, we take pride in our commitment to environmental sustainability as a Green Key Hotel, and we hope our guests appreciate the efforts we make in reducing our environmental impact. While you mentioned the limited dining options in the immediate vicinity, we would love to highlight that our own hotel offers an array of dining experiences, including The Iris, and that our concierge team is always eager to recommend local restaurants that cater to a variety of tastes and preferences.We hope to welcome you back in the future. All the best,Ben, Guest Experience Specialist

Dear Andrea, Thank you for taking the time to share your review with us.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back.Kind regards,Ben, Guest Experience Specialist

Beste Greet,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Ben, Guest Experience Specialist

Cher Frédéric,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Nous espérons avoir le plaisir de vous revoir prochainement,Ben, Guest Experience Specialist

Dear Nathalie,Thank you for taking the time to share your review.We are glad to hear that you found our location to be great and our housekeeping standards to your satisfaction. We apologize for the disturbances you experienced during your stay. Our team is committed to providing a quiet and relaxing environment for all guests, and we regret that we did not meet this expectation for you. We are also sorry to hear about your experience with the service in the Panorama Lounge and the gym. Please know that we value your comfort and satisfaction and it is disappointing to learn that we fell short in these areas. We invite you to send us a message so we can discuss your experience in more detail and explore how we can ensure a more enjoyable stay in the future. Additionally, we are proud to be a Green Key Hotel, and our commitment to environmental sustainability is reflected in various aspects of our hotel operations, including our choice of bathroom amenities.All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards,Ben, Guest Experience Specialist

Dear Cheri,It was a pleasure to receive this great review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to seeing you again. Best wishes,Ben, Guest Experience Specialist

Cher Adrien,Merci pour ce charmant commentaire !Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous accueillir à nouveau,Ben, Guest Experience Specialist

Cher hôte,Merci de partager l'expérience de votre séjour.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Au plaisir de vous revoir,Ben, Guest Experience Specialist

Dear Domenica,Please accept our thanks for your kind review regarding your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon.Best wishes,Ben, Guest Experience Specialist

Dear Nathalie,Thank you for taking the time to share your review.We are happy that you enjoyed your visit and that our location was convenient for you.We regret to hear about any noise disturbances you may have experienced during your time with us. Please do not hesitate to request one of our back rooms which are ideal for our light sleepers.We hope that you will stay with us again in the future. Best wishes,Ben, Guest Experience Specialist

Dear Nathalie,Thank you for taking the time to share your review.We are thrilled to hear that you found our staff amazing; we pride ourselves on providing impeccable service. Our team is also delighted to know that the cleanliness of our rooms, the condition of the hotel, and the amenities provided met your high standards. We regret that our breakfast offerings did not entirely meet your expectations. We offer a varied selection of fresh, tasty options, and we are continually striving to enhance our breakfast experience for all our guests. We appreciate your feedback as it is invaluable in helping us improve.We hope that we have the pleasure of welcoming you back in the future. Kindest regards,Ben, Guest Experience Specialist

Chère Shahrzad,Merci d'avoir pris le temps de rédiger ce commentaire sympathique.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Nous espérons vous revoir très bientôt pour un autre séjour réussi. Bien à vous,Ben, Guest Experience Specialist

Cher Dady,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Nous espérons avoir la joie de vous revoir très prochainement parmi nous.Bien cordialement,Ben, Guest Experience Specialist

Dear Guest,Many thanks for having taken the time to review your stay.We are delighted to hear you appreciated our prime location for exploring the city and found the modernity of our establishment and value to be satisfactory. Our team takes pride in maintaining the cleanliness and condition of our hotel, and it is gratifying to know that you rated these aspects highly.However, we are truly sorry to hear that your experience with the service at the bar and room service did not meet your expectations. We are committed to providing exceptional service and regret that we fell short in this instance. Moreover, we understand that arranging transportation can sometimes be challenging. The entire team really hope we can welcome you back on a future occasion.Ben, Guest Experience Specialist

Dear Malita,Thank you for this kind review about your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back.Best wishes,Ben, Guest Experience Specialist

Cher Robin,Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous accueillir pour une autre expérience de qualité.Ben, Guest Experience Specialist

Cher Cyril,Merci pour cet aimable commentaire !Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Bien à vous,Ben, Guest Experience Specialist

Cher Singh,Tous nos remerciements pour ce commentaire positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,Ben, Guest Experience Specialist

Dear Olav,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Ben, Guest Experience Specialist

Dear Guest, Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again in the future. Best regards,Ben, Guest Experience Specialist

Cher hôte,Merci beaucoup pour ce charmant commentaire sur notre établissement.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous revoir parmi nous,Ben, Guest Experience Specialist

Cher Pierre,Merci de nous faire part de votre retour d’expérience.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Bien à vous,Ben, Guest Experience Specialist

Cher hôte,Merci pour ce charmant commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir l'opportunité de vous recevoir de nouveau parmi nous. Bien cordialement,Ben, Guest Experience Specialist

Dear Irina, thank you for taking the time to share your experience at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Ben, Guest Experience Specialist

Bonjour hôte,Merci d'avoir pris le temps de nous faire part de votre avis.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Ben, Guest Experience Specialist

Bonjour Sylvia,Merci d'avoir pris le temps de rédiger ce charmant commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons vous revoir bientôt.Ben, Guest Experience Specialist

Dear Andrew,Thank you so much for your positive feedback following your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Ben, Guest Experience Specialist

Bonjour Vincent,Nous sommes désolés que les prestations durant votre séjour n'aient pas été à la hauteur de vos attentes.Votre satisfaction reste notre objectif premier. N'hésitez pas à nous faire part durant votre séjour de vos remarques afin que nous puissions intervenir au plus vite et au mieux.Au plaisir de vous recevoir à nouveau pour un séjour 100% réussi,Ben, Guest Experience Specialist