Buckland in the Moor Hotels

"Mya on check in desk was amazing she could tell I'd had a stressful day and went above and beyond. Room huge and well equipped. Bed was massive and comfortable. Convenient location. All in all an excellent stay."

"I would say the photo's oversell this. The rooms are spacious, but walls thin so you can hear everything next door. my 'double room' was in fact 2 singles pushed together, 1 of which was broken and the bathroom was outdated to say the least. On arrival, the guy behind the desk was just talking over us and rushing. It wasnt awful, but wouldnt be rushing back sadly"

"We were extremely disappointed having paid $600 for a 2 night stay in what was described as a superior sea view room. There was nothing superior about the room, the decor was tired, holes had been filled in the wall and had not been sanded and repainted. The wind whistled through the window. The water was not replenished on the 2nd day. Some of the staff were disinterested. The lift only services part of the hotel so you may have to carry luggage a few flights of stairs. The breakfast was nice was unfortunately is the only positive thing I can say. I stay in hotels a lot and this was the most disappointed I have been in a long time. I would not recommend staying here."

"No car parking on property is an issue"

"Stay was great but could of done with more bar staff on first night of stay 3 coaches of people turned up and only 2 bar staff working"

"The staff was so much more friendly then last year's stay they even the breakfast was loads better then last year."

"Well located hotel and nice roof top bar."

"The hotel was very clean and the staff O met were very helpful. I had dinner one night, I thought the menu lacked interest and the breakfast was adequate. The location was just what I wanted I.e. close to railway ststion"

"Location of the hotel was good. Overall clean. Parking is opposite and £10 for 24 hr or hourly in parking behind hotel. Check in was easy. VIP free drink unlike other hotels were restricted in choice. MAJOR PROBLEM: The room sink was blocked and leaking and the main light not working. I could not fill the kettle with water for coffee. When I complained, just a smile and thank you for letting us know - no apologies - nothing."