Burton Hotels

"Staff was very helpful. "

"Excellent proximity to shops/restaurants Safe, excellent parking"

"Great service "

"Only stayed three nights. The second night, the hot tub had brown water in it and was very smelly. The third night the hot tub was clean but not hot at all. The room the pool was in was freezing cold. Couldn't stay in the pool more than 10 minutes. Staff was kind but not very attentive or concerned."

"Breakfast was great, room was very clean and smelled really good. Check in and out at desk was very fast. "

"The fan in the bathroom didn’t work. One of the lamps was broken. We were supposed to have a queen bed but got a full size bed. When I went and told the staff member he kept saying it is a queen. He never came to the room and checked so instead of getting upset about it I just left it go."

"Breakfast and the apartment style room is exactly why my family stays here every time we come to Cleveland. Really enjoy the Happy Hour drinks as well. Staff on my last stay were awesome and extremely friendly. "

"The hotel is very clean. The rooms were very spacious. And the staff is so genuine and friendly and helpful. Will definitely stay here again when visiting the Cleveland area."

"Our room was quite small. The pool was cold and the hot tub is permanently closed. Disappointing since it was spring break & the entire reason for booking was for those amenities. "