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Best Western Priory Hotel

3.0 star property
Hotel in Bury St Edmunds with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Best Western Priory Hotel

Indulge in a variety of hot and cold dishes at our buffet.
Surrounded by lush greenery, this traditional-style building offers a peaceful retreat.
Relax in the serene garden, featuring a central bench and a charming swing, surrounded by lush shrubs and vibrant flowers.
Cozy retreat with a comfortable bed, simple design, and a peaceful atmosphere.
Stroll through a serene courtyard with a central fountain and neatly trimmed hedges, surrounded by classic brick buildings with white-framed windows.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Pet-friendly
The current price is €78
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 Single Bed, Non Smoking

Enjoy a relaxing soak in the bathtub, paired with a convenient window and stylish vanity.

Classic Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Relax in a stylishly appointed room with a comfortable bed, desk, and mirror.

Superior Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Relax in a spacious room with a large bed, multiple pillows, and a comfortable seating area.

Classic Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Two single beds with white linens and a wooden headboard, set against a large window with curtains.

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Restful retreat with a large bed, bedside tables, and a framed artwork.

Classic Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Two single beds with wooden frames and white bedding, a small table, and a chair create a cozy space.

Superior Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Relax in comfort with a large bed, bedside table, and wall-mounted telephone.

Executive Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH

What's nearby

  • The Apex - 3 min drive - 2.0 km
  • St Edmundsbury Cathedral - 3 min drive - 2.4 km
  • Greene King Brewery - 4 min drive - 2.7 km
  • Bury St Edmunds Abbey - 4 min drive - 2.7 km
  • Ickworth House - 10 min drive - 9.5 km

Getting around

  • Bury St Edmunds Station - 12 min walk
  • London (STN-Stansted) - 57 min drive

Restaurants

  • ‪Lake Avenue Fish Bar - ‬10 min walk
  • ‪Greengage - ‬10 min walk
  • ‪Grapes - ‬2 min drive
  • ‪Subway - ‬17 min walk
  • ‪Tollgate - ‬1 min walk

About this property

Best Western Priory Hotel

Hotel in the city centre
Consider a stay at Best Western Priory Hotel and take advantage of a terrace, a coffee shop/cafe and a garden. The on-site restaurant, Garden Restaurant, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and express check-in
  • A porter/bellboy, 1 meeting room and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Best Western Priory Hotel offer comforts, such as 24-hour room service, in addition to
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Languages

English, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Garden Restaurant

Family friendly

  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

Is Best Western Priory Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Priory Hotel?

As of 11 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Priory Hotel on 7 Sept 2025 start from €78.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Priory Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Priory Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Priory Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 15.00 (subject to availability).

Where is Best Western Priory Hotel located?

Located in the heart of Bury St Edmunds, this hotel is within 1 mile (2 km) of CurveMotion, Moyse's Hall Museum and Bury St Edmunds Art Gallery. The Malthouse Project and The Apex are also within 2 miles (3 km). Bury St Edmunds Station is 12 minutes by foot.

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Best Western Priory Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 183 out of 603 reviews
Rating 8 - Good. 221 out of 603 reviews
Rating 6 - Okay. 118 out of 603 reviews
Rating 4 - Poor. 54 out of 603 reviews
Rating 2 - Terrible. 27 out of 603 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Spencer

Liked: Staff & service
A clean and quiet room, close to town. Friendly staff too.
Stayed 1 night in Jul 2025

8/10 Good

Amanda

It was nice staff really friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Will stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice food and nice accommodation
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Apr 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel and staff.
Stayed 3 nights in Sep 2024

8/10 Good

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet and sweeties

Although the chalet was a little dated it was clean, had a good shower and comfortable bed. The TV signal did come and go which wasn’t great. The breakfast was good and overall our stay was good. The staff we dealt with were friendly and helpful. The sweetie jar was a nice touch
Stayed 1 night in May 2025

8/10 Good

Naomi

Liked: Room comfort

Overnight stop

Late check in by porter was good , room was comfortable but little dated especially the bathroom Breakfast buffet , good choices but did not replenish beans whilst we were there ( 8.50 to 9.20 am ) and sausages would of been better slightly browned off a bit Breakfast room wasn’t the cleanest either, floor etc
Stayed 1 night in May 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Would recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and restaurant. joanne in the restaurant very helpful.
Stayed 3 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a pleasant stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay. great room.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
A good stay. Only downside was gap in the bedroom window which you could put your hand through leading to excess traffic noise which was disappointing.
Stayed 2 nights in Jan 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Nice Staff lovely Rooms zgood breakfast easy parking Sorted.
Stayed 1 night in Jun 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area and staff helpful in a lovely quiet area
Stayed 1 night in Apr 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip

Relaxing stay, lovely room. Excellent service by danny and joanne in the restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Liked: Property conditions & facilities
nice stay. excellent staff
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in lovely well maintained grounds.
Stayed 3 nights in Jun 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable stay. great evening thanks to callum and finn.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay. excellent staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff. relaxing stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Had a lovely stay with the family
Stayed 1 night in Oct 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold in shower room, shower head blocked up with lime scale, shower water cold at night and around 80°C in the morning and no adjustment, carpet stained and dirty, mattresses worn out, bathroom towl rail stuck on and over heating the room, water leak in centre of the bedroom ceiling, condensation running down wall and damp to the touch on all other walls. Bedroom furnishings old and outdated, nothing PAT tested. Horrible stay, staff uninterested and unhelpful
Stayed 2 nights in May 2025