Shanghai Hotel Guide - CITIC Square hotels in Shanghai, China.

"Breakfast had a vast variety; taste of limited vegetarian options could have been better. Was not impressed with the bakery freshness. Fruit was top notch. Rooms quite clean with standard wear and tear. Staff very friendly. Good overall location hence the price. Got given spa voucher for RMB200, turned out to be a discount on a RMB1980 massage. Wife asked for cafe for vegan cake for our anniversary; did not get much help; could not be arranged. First day we were not given special treatment for being Hilton Honours gold members at breakfast; second day they somehow remembered! Concierge was very very helpful. Food was easy to reach rooms when ordered via Mithuan app. Was charged RMB 98 each for each child’s swimming cap which was a rip off. (Had to buy 3) Toilet got blocked on first day first hour but got sorted instantly. Had connecting rooms arranged on 2nd day as there was a 2 hour wait on 1st day for connecting rooms with family of 6. Did not really get the upgrade I expected for being a Hilton’s Gold member. Paid hotel booking for breakfast although it was included in my Gold membership but was not reimbursed. Paid roughly 90£ extra for 2 days. Swimming pool not as big as it looks in pictures."

"What’s great place to stay. Highly recommend and would stay again. All the amenities you’d want, and excellent staff. The breakfast buffet is an outstanding value and quality. "

"I have stayed here many times . Its location is excellent and check in process is smoothness . A special shout to the concierge staff - they are wonderful - always helpful and polite ! "

"Location couldn't be better. A lot of things to do and to see at walking distances. Confortable room. Excelent shower. Basic breakfast. "

"Perfect location and great service. Highly recommend it. "

"Perfection! "

"Overall, the hotel was a dissapointment since it didn’t correspond to the pictures taken. During our visit there was a ongoing worksite outside which means that there wasn’t a quiet moment for us in the room, day nor night. A big reason that we chose to stay at jinglai was because it says that there was a pool area, we thought that this would be great for our child but very dissapointed that there was none available since it was ”under maintenance”, doubtfull if there even was one in the building. Though the room was clean and fresh, things could have been worse. Restaurants close by for breakfast and late snacking, subway close by. Gym was small but great to have access so laundry. "

"This hotel is indeed exceptional. Highlights are the laundry room complete with detergent, buffet breakfast and the lobby bar. We were so comfortable here. We did have a hard time getting the wifi to work. Super convenient with access to metro around the corner."

"Excellent breakfast buffet. Very convenient location. "