Caerphilly Holidays

Sheets hadn't been changed the whole time i was there. But everything else was good and clean. Didn't appreciate someone settling the smoke alarm off at 4am. good

The hotel was ok in general, however my room at the back of the hotel wasn’t well cleaned. It had an outside door, and dirty boots had left bits on the carpet. My room had no towels and no toilet paper. You’d almost think they’d forgotten to service it. The staff addressed the issues promptly when asked. The hotel served my purposes, but wasn’t great.

The parking spaces are not enough for the guests.

A charming hotel that is centrally located. A good variety of food products at breakfast. The service from the waiting team is fantastic. We stayed in the Executive King room. Bed was very comfortable and the bathroom had a lovely shower and had good quality towels. People on the Reception desk were very helpful, allowing us to leave our luggage with them before we departed. Self check in and check out was easy and straightforward. Would return to the Clayton Hotel.

The studio apartment was clean, comfortable and served our purpose. The decor was nice. We were quite cold in the room, which has high ceilings but the weather had recently changed from the hot summer to a more autumnal temperature on an evening.