Cala Millor Hotel Guide - Hotels with Spa in Cala Millor, Son Servera

"I express my deep dissatisfaction with my recent stay at your hotel. From the moment we arrived, the experience was far from acceptable, and I feel compelled to share the issues we encountered. Firstly, the hotel staff were unhelpful and dismissive, which left me feeling extremely distressed. The room we were assigned had no working air conditioning, rendering it unfit for purpose, especially considering the high temperature. When I initially called reception, I was told the issue was being looked into. My wife and I waited in the room for over an hour—it was unbearably hot, like a sauna. After a second call to reception, I was informed that nothing could be done until the next day, which was clearly unacceptable. I voiced my concerns, and again the receptionist said she would get back to me, but no action was taken. After a further 45 minutes, I went to reception personally, by which time my wife was beginning to feel unwell due to the heat, and the entire situation was causing both of us considerable angst and distress. Eventually, a barman was sent to the room who confirmed the air conditioning was not working and stated there was nothing he could do. At that point, we decided we could not remain at the hotel under these conditions and requested a refund. The receptionist informed me that, because we had booked through Expedia, a refund was not possible. I explained that the room was not fit for use, and as no alternative solution was offered we left..."

"Took the family here and had a great stay. The beach is accessible via the property. Also had a pool. We enjoyed the breakfast since, typically, spanish breakfast is late and there are not many places to eat if you like to start your day early."

"Great for beach access right in the middle Hotel late check in was very slow & they gave us a room against all my requests - balcony had no privacy the neighbours could see into your room terrible so we couldn’t even keep the blinds open was meant to be sea view not neighbours view lol"

"Amazing stay. Everything was perfect. We will definitely return"

"It was perfect for us. All the staff was totally friendly. We will come back for sure."

"El personal un encanto, muy buenas recomendaciones gastronómicas y muy proactivos a la hora de mejorar tu estancia. Si tuviera que mejorar obligatoriamente algo serían los horarios de Spa y gimnasio."

"Our second Christmas at this hotel and we are not disappointed. We had a lovely relaxed stay and have been fed very well (half board). The thing that made our stay really special is the hotel’s staff. We can not praise them enough! Always smiling, friendly and happy to help. Few little extras from the hotel itself was a nice surprise as well (some Christmas treats, free mini bar etc)"

"Beautiful hotel - steps from the beach. Nice quiet location. The room had a beautiful balcony, the food was wonderful and the staff was very helpful. I will recommend this hotel to all of my friends and family. I will stay here again when I go to Mallorca. The best Hipotel in Mallorca. "