Naples Hotel Guide - Calata di Massa Port hotels in Naples, Italy.

"A bit run down. Otherwise, everything else was great."

"Great location, great hotel!"

"Shops were not that far. But there’s a construction going on in front of the hotel and they starts early and it’s very noisy. "

"We had a pleasant stay overall. The couple at the front desk were wonderful and extremely helpful, and we were very impressed by them. The room was a good size, and the property itself was generally very good. The bed, however, was quite firm. On the downside, we had no reliable internet for the entire week. The signal was too weak, working for only a minute at a time before cutting out again, and this continued throughout our stay. To their credit, staff did try to fix the problem, but unfortunately without success. The other main issue was the lift. It costs €0.50 every time you use it, which became quite frustrating, especially first thing in the morning or when returning and realising you had no coins with you. On one occasion, even after inserting the coin, the lift still did not work. Apart from these two issues, the property is well situated. However, the internet problems and the lift charge would be enough to stop us from staying here again."

"The pool is not usable during my time there, so a bit frustrated if missed information "

"The first room we were assigned was located directly in the lobby area with the door facing the front desk, which is very noisy. We paid extra to upgrade to a room on the second floor. In the next morning We found ants on the bathroom floor, and many ants on a white pillow in the upgraded room. When I brought the pillow case which was inside out with ants sealed inside to the front desk. The 1st staff said you should bring it back to your room... later on a 2nd staff came to our room and told us they had only found ants in rooms on the first floor and had never seen ants on the second floor. He asked whether we had brought food into the room, which we absolutely had not. He even suggested—while pointing two fingers at us—that the ants might have been brought in by us from a train or airplane, which felt inappropriate and unprofessional. In addition, the safe boxes in both rooms did not work. Overall, the hotel felt more like a 2–3 star property and did not meet the standards expected of a 4-star hotel."

"Clean room. My only concern was the check-in: We arrived on a Sunday and I think we were the only ones in the building. A staff person was supposed to open the door remotely but did not buzz us into the building at the confirmed arrival time. Otherwise, the room and amenities were lovely and we received great tips on where to eat and visit."

"Great location. Friendly staff. Very comfortable."

"Rooms very clean, staff lovely, breakfast was good too. Location central "