At Purobeach Resort Santa Ponsa - New Opening, you can look forward to an adjacent golf course, a terrace and designer shops on-site. Indulge in a massage and a manicure/pedicure at Purobeach, the on-site spa. Enjoy a meal at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, car hire on-site and an outdoor entertainment area. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Spa
Pet-friendly
Free Wi-Fi
Restaurant
Gym
The current price is €373
€373
includes taxes & fees
29 May - 30 May
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Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 25 per person
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number HA/2880
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Purobeach Resort Santa Ponsa - New Opening have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at Purobeach Resort Santa Ponsa - New Opening?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Purobeach Resort Santa Ponsa - New Opening on 29 May 2026 start from €373, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Purobeach Resort Santa Ponsa - New Opening pet-friendly?
Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
What time is check-in at Purobeach Resort Santa Ponsa - New Opening?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Purobeach Resort Santa Ponsa - New Opening?
Checkout is at noon.
Where is Purobeach Resort Santa Ponsa - New Opening located?
Located in Santa Ponsa, this luxury hotel is within a 10-minute walk of Square Santa Ponsa and Santa Ponsa Beach. Platja Monte de Oro and Jungle Parc are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
In my opinion the hotel did not deliver a 5 star experience. Positives:
Great views!
Our Junior Suite with Seaview was pleasantly spacious and so was the terrace.
Both pool areas are elegant, pretty as a picture and very clean. Negatives:
We were left waiting to check in with no explanation- it was not busy. We were so tired and it was a horrible feeling being left there for no obvious reason. Not much information was provided during the check in ( later- no directory in the room, no barcode with info to scan).
One day our room was not cleaned. Then on other days cleaning products or cloths were left behind in the room.
Breakfest does not offer a 5 star variety or richness.
Parking is a nightmare ( also a weird practice of being asked to leave the key with the reception, on days we found parking our car was then moved outside the compound few times by the staff).
There are residential homes on the compound (very strange).
Hotel seems to operate as a restaurant- lots of outside guests.
Giant crane outside was waking us up almost every day around 8am.
The hotel won the lottery with the location and their gorgeous outside space makes full advantage of it. If you want few pretty snaps it's worth it. If you want a 5 star capsule experience it is not the place.
Katarzyna
Stayed 7 nights in May 2026
Verified
2/10 Terrible
Erwan
14 Sept 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
This is nowhere near a 5* establishment: Inexistant parking nor valet, closure of the pool for an event, moldy smell within the room for which the reason was “it rained this week it’s normal”, no refill of water by housekeeping it’s a do it yourself. When calling reception to obtain a bottle opener the response was also you have to come pick it up yourself and more.
Wir hatten einen wunderschönen Aufenthalt. Haben beim Check in erfahren, dass wir ein Upgrade bekommen haben und wurden erstmal noch auf ein Willkommensgetränk eingeladen. Das Hotel und die ganzen Anlage sind sehr sauber, modern und schön eingerichtet. Das Personal ist überaus freundlich und hilfsbereit und das Frühstücksbüffet auch sehr reichhaltig. Wir können es auf jeden Fall empfehlen!
Very clean and modern hotel. Employees are very nice and helpful
melanie
Stayed 3 nights in Apr 2026
Verified
10/10 Excellent
Sarah
3 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr gutes Hotel. Super Frühstück und Dinner a la carte. Es ist zwar noch nicht alles zu 100% fertig, aber wenn der Sportbereich noch abschließend fertig gestellt ist, ist es perfekt.
Sarah
Stayed 7 nights in Sep 2025
Verified
8/10 Good
Jasmin
17 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Es war wunderbar! Wir hoffen dass der Standart so bleibt…für ein 5 Stern Hotel müsste man auch sehr auf Kleinichkeiten mehr acht geben, wie zum Beispiel die Sauberkeit überall, die Abläufe kontrollieren,
sowie die Klimaanlagen! Alles andere war top👍