Property grounds
Check availability

Reviews of Hotel Baluartes

3.5 out of 5
Hotel Baluartes
Av. 16 de Septiembre No. 128, entre calle 59 y61, Col. Centro, Campeche, CAM

Reviews

6.4
Rating 10 - Excellent. 129 out of 736 reviews" "
Rating 8 - Good. 201 out of 736 reviews" "
Rating 6 - Okay. 154 out of 736 reviews" "
Rating 4 - Poor. 129 out of 736 reviews" "
Rating 2 - Terrible. 123 out of 736 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

SHUBHAM

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Apr 2024

10/10 Excellent

Elias

Liked: Cleanliness, property conditions & facilities
Water drain in bathrooms are not good
Stayed 1 night in Jan 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi is slow to no existent… otherwise a clean restful sleep
Stayed 1 night in Jan 2024

2/10 Terrible

Fernando

Disliked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Natalia

Liked: Staff & service, property conditions & facilities
Me encantò la ubicación, la cercanìa con el malecón, el cafè de la esquina, las chicas de recepción muchas amables. La pasè super bien. Excelente experiencia, mejorarìa la limoieza del baño y aunque quizàs no estè bajo su control la mùsica de la explanada en Puerta dwl Mar era un poco molesta.
Stayed 1 night in Nov 2023

10/10 Excellent

Audrone

Liked: Cleanliness, staff & service
This is my second time staying at the same hotel. Sure, the hotel needs some touches, but I do not live there, so it worked out perfect for me. I loved a view from my room to the ocean and the Mayan Angel monument and the swimming pool which I usually had all for myself. Hotel is almost in front of the city wall, so it is easy to reach the main touristy spots. It is centrally located but is very quiet.

8/10 Good

MATEO, MONTCLAIR

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty area around the hotel.
Stayed 1 night in May 2023

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property location is excellent. No bathroom amenities like shampoo, face clothes. Only two towels, no hand towels no face clothes. ONly one elevator in operation so a long wait for elevator especially in the morning. Front desk staff speak little to no english. No power in the hotel when we arrived so could not check in until later. This hotel could be great with the excellent location but it needs upgrading badly.
Stayed 2 nights in Feb 2023

10/10 Excellent

IDANIA

Stayed 1 night in Feb 2023

10/10 Excellent

IDANIA

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

4/10 Poor

Alfonso

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good but the hotel is a dump the rooms are dirty specially the bathroom there is mold every on the walls, the toilet and sink are dirty there was even poop or blood next to the sink on the wall and the only working elevator was broken most of the time
Stayed 4 nights in Dec 2022

4/10 Poor

Jackie

Stayed 1 night in Dec 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022

10/10 Excellent

Gabriela

Stayed 1 night in Nov 2022

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2022

8/10 Good

Eliseo

Stayed 3 nights in Apr 2022

6/10 Okay

Salvador

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El personal no era muy amable, las habitaciones no tenían nada, ni botellas de agua. Nos dejaron sin toallas más de una vez !
Stayed 5 nights in Mar 2022

6/10 Okay

Thomas

Liked: Room comfort
old hotel bad y-fi
slow elevator, no y fi in room or lobby. loud from street noise. great view of the gulf
Stayed 2 nights in Jan 2022

2/10 Terrible

Dean, San Francisco

Stayed 1 night in Dec 2021

10/10 Excellent

Angel flores

Stayed 1 night in Oct 2021

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean views, room was comfortable Best location
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
The hotel has seen better times. No WiFi in the room and very slow in lobby. Pretty clean and nice pool. Not much costumer service.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2021

4/10 Poor

Sara

Liked: Room comfort
An elevator reminiscent of "The Shining" by S.King
Just hard that the inner locks were broken in the room which made me feel less safe and the windows dirty. Not very helpful front desk staff but nice cleaning staff. The breakfast was quite ok. The bathroom was clean. Good location, safe area at night. Clean bedding. Just a run down place which needs things fixing up a bit.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location, close to the city centre and the sea. Rooms are clean and spacious, but the amenities of the hotel are a bit lacking: only one towel per bed (I had a 2 bed room so I got only 2 towels in total), no hot water in the evening, only in the morning and night, and WIFi and Cellular service were terrible, almost unusable.
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location with balconies overlooking a stunning view. Steps away from the old town. Super pool. Could use a small fridge in room and more lounge chairs at pool. Would definitely stay here again for the price and location.
Stayed 1 night in Mar 2021

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the rooms are clean location is good nice pool for the price its ok only bad thing is no internet in rooms other than than i would go back
Stayed 1 night in Feb 2021

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
it was good
Stayed 1 night in Nov 2020

8/10 Good

VIRGINIA E

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Claudio

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, view of the sea. Wifi weak in room, but quite good in lobby.
Stayed 3 nights in Oct 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2020

4/10 Poor

williamSchim, tucson, Arizona

Disliked: Staff & service, amenities, property conditions & facilities
No phone, No wake up call pool water was dirtystaff at desk didn't speak english and I was not able to exchange dollars for pesos
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2019

6/10 Okay

Sara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family reunion
Hotel needs a makeover. The lobby is inviting but the rooms not so much. The parking lot is full of potholes. The staff is friendly. There is a little boutique shop but it was closed every day’
Stayed 2 nights in Oct 2019

8/10 Good

Dave, Campeche

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Unbeatable location, make sure u ask for the renovated rooms. Overall maintenace in common areas is need it but location was most important for me.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la peor experiencia que e tenido es horrible esta muy sucio ese hotel dan muy mal servicio desde la recepcion hasta los demas trabajadores no les recomiendi a nadie ese hotel es lo peor esta muy feo hay mucha umedad dentro de los cuartos el personal nada agradeble los cuartos sucios no tienen agua la cortan los toiles sucios el elevador no sirve el aigre acondicionado no sirve es un asco ese hotel no lo recomiendo le dor cero de estrellas esta orrible
Stayed 8 nights in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can highly recommend this hotel: the Gulf of Mexico is right across the street, and the walled city is a three-minute wak away, where you’ll find great shops, restaurants and cafes. The hotel offers a plentiful breakfast for about 80 pesos. The staff was very friendly, helpful, always smiling. Do yourself a favour, though, and learn some Spanish\: don’t expect everyone to speak English. It’s a gret place.
Stayed 28 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a great ocean view from the room and lots of off street parking. There was also a working safe in the room. All are huge bonuses when traveling. The hotel could use some TLC but it and our room was comfortable, clean and quiet. We would definitely stay there again.
Stayed 1 night in Mar 2019

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the gulf, just a block from downtown and all the activities, restaurants, shows in the main plaza, shopping. Elevator was having problems, and we had to use the stairs a few times.
Stayed 14 nights in Dec 2018

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, don't go there.
I have never been in a such horrible hotel in my life. Service at the front desk was terrible, the hotel is old and dirty, its hardly a 1 star hotel. Its a shame because it has excellent location in front of the ocean, but you should avoid this hotel at all costs.
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018

2/10 Terrible

Edward, Miami, Fl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel and rooms need an urgent upgrade, old furniture, towels dingy, bathroom curtain torn, window curtain broken, etc. Rooms in general had humidity smell and sticky feeling. I DO NOT RECOMMEND THIS HOTEL AT ALL.
Stayed 1 night in Nov 2018

10/10 Excellent

Al, Oxnard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel right on historic center. Within walking distance from malecón and historic downtown and shopping malls.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
In need of a little fixing up here and there, but has a beautiful view of the malecon and sea on the gulf-side. The air-conditioning worked great, and room was clean. Beds are definitely on the firm side, if you like that. Wonderful location, just a couple blocks from the Plaza Principal, which is enchanting at night.
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
No good parking bad no ac in front desk attend visit in facebook
Stayed 1 night in Dec 2017

6/10 Okay

luis T

Disliked: Staff & service
cheap hotel, Nice location.
We booked at the last option and no other hotels available, it has a great location, its cheap but don't expect much.
Stayed 1 night in Nov 2017