"We have stayed at the this hotel a number of times and enjoyed our stay and the food room quality. However, this time was disappointing.
On entering the room we were immediately hit with a smell of sewage, the bathroom door was closed which is odd as hotels leave them open.
On opening the door the smell of sewage was shocking.
There was a portable oil heater in the room which we found out later that night was because the room was ice cold at night.
The curtains were hanging off the runner and didn’t close properly.
The toilet didn’t flush and this probably was the reason for the stench of human poo In the room.
Very disappointed with the standard and quality of the room.
We love the hotel but for. £100 a night we won’t be looking to go there again "