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Overview of Hotel Baía Cristal Beach & Spa Resort

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Featured image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
View from Room

Hotel Baía Cristal Beach & Spa Resort

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationAlvor Beach30 min drive
    Popular LocationAlbufeira Old Town Square33 min drive
    AirportFaro (FAO-Faro Intl.)50 min drive
    Popular LocationSao Rafael Beach58 min drive

Choose dates to view prices

About this area

Carvoeiro

Located in Carvoeiro, Hotel Baía Cristal Beach & Spa Resort is in the historical district and on the waterfront. The area's natural beauty can be seen at Carvoeiro Beach and Benagil Beach, while Slide and Splash Water Park and Zoomarine are popular local attractions. Travelling with kids? Consider Aqualand Waterpark, or check out an event or a game at Portimao Arena. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.
Popular Location

What's nearby

  • Vale Centeanes Beach - 4 min walk
  • Vale de Milho Golf - 14 min walk
  • Alvor Beach - 30 min drive
  • Albufeira Old Town Square - 33 min drive
  • Sao Rafael Beach - 58 min drive

Getting around

  • Silves Station - 18 min drive
  • Faro (FAO-Faro Intl.) - 50 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Pool-view restaurant with a bar offering international cuisine. Serves lunch and dinner daily.

About this property

Hotel Baía Cristal Beach & Spa Resort

4-star beach hotel with a full-service spa
Guests of this beach hotel will appreciate convenient on-site amenities such as a health club and a steam room. All 121 rooms offer free WiFi, furnished balconies and LCD TVs with cable channels. Guests will also find minibars, room service and coffee makers.
Hotel Baía Cristal Beach & Spa Resort offers 121 forms of air-conditioned accommodation with minibars and coffee/tea makers. Rooms open to furnished balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Carvoeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Thai massages, facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (EUR 4.50 per hour)

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Children's pool
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Scooter/moped hire
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Conference space (25 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 25 February 2021 to 19 April 2021 (dates subject to change).
The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 57 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 4.50 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 4.50 per hour (rates may vary)
  • In-room safe fee: EUR 2.50 per night
  • Rollaway bed fee: EUR 57 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property registration number 3429

We should mention

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Baía Cristal Beach
Baía Cristal Beach Carvoeiro
Hotel Baía Cristal Beach Resort
Hotel Baía Cristal Beach Resort Carvoeiro
Baia Cristal & Spa Carvoeiro
Hotel Baía Cristal Beach Spa Resort
Hotel Baía Cristal Beach & Spa Resort Hotel
Hotel Baía Cristal Beach & Spa Resort Carvoeiro
Hotel Baía Cristal Beach & Spa Resort Hotel Carvoeiro

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 120 out of 410 reviews
5 - Excellent 29%
Rating 4 - Good. 184 out of 410 reviews
4 - Good 45%
Rating 3 - Okay. 72 out of 410 reviews
3 - Okay 18%
Rating 2 - Poor. 27 out of 410 reviews
2 - Poor 7%
Rating 1 - Terrible. 7 out of 410 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities
Great hotel it has everything you need and is only a 20 minute walk to the centre of Carvoeira
Stayed 1 night in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for a few days
Good option for one or two nights, nice gardens surrounding the hotel. and a good beach nearby. Room was okay but has a small balcony. Wifi connection good. Breakfast gets busy in the mornings
Stayed 1 night in Sep 2020

4/5 Good

Stayed 4 nights in Jul 2020

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
The service was fair but not good. The hotel is very dated with poor quality decor & paintwork. We had booked for B&B but were told on arrival it was room only! This is either an Expedia mistake or the hotel got it wrong! Either way we will not stay here again
Stayed 5 nights in Aug 2020