Hi Audrey, thank you very much for your kind feedback. You and your friends are always welcome in Bahia del Mar. Regards Antonio

In response to your comments: The information concerning the distance to various location is false: The swimming pool is a 3-minute walk away Thet nearest supermarket is not a 10 mins drive, but a 4 minutes drive, (2,2 km) from the house. Thet house is located 14 minutes drive to Estepona port, not 20 In response to your comments below: Your comment regarding the swimming pool is incredibly surprising. The pool is cleaned daily by the community gardeners, and is staffed from opening to closing time to ensure it remains clean and maintained in its pristine condition. We have been renting this property for over 5 years and no one has ever complained about the pool being dirty. In fact, my property manager, who also lives on site, uses the pool throughout the summer and we would certainly know if there were issues with cleanliness. Bahia de Casares swimming pool is probably one of the most tranquil, clean, beautifully designed pool in the area of Casares. On noise: the Uurbanizacion Bahía de Casares is one of the few locations at walking distance to the beachfront. The infrastructure of the coastline, from Malaga to Gibraltar , is made in such a way that there is always going to be a road, the N-340 running between the beach and the residential areas. This road is unavoidable if you wish to rent a property near the coast. Bahia de Casares is actually perched on a rock 300 feet above the bay of Casares, so not directly above the road as you suggest and has a series of gardens before getting to sea levels. Moreover you fail to mention that the house is completely insulated against noise with double glazing throughout, the noise cannot be heard from the bedrooms, or the living room areas. Not only has the “upstairs” been refurbished. The entire house has been redecorated, painted, with two completely new bathrooms, and a completely newly designed main bedroom. The linen is carefully checked and replaced as and when required, it is in perfect condition. Brand new bath towels were purchased ahead of your arrival. Let me also point out that the investment made in the refurbishment of the property would not go without ensuring that the linen provided reflects the quality of the rest of the property. Regarding the plastic plants: There is one plastic plant in the living room, and a few decorative plants in the bedroom. The house is primarily designed for rentals, the use of plastic plants allows for some green notes without requiring daily watering, or requesting watering from our guests. It is sad however that you should fail to mention the incredibly lush garden ( with real plants) consisting of Bougainvillea, Honeysuckles, Bird of Paradise, Hibiscus, Palms, Ficus, to name a few, overlooking the incredible view over the bay of Casares and the Mediterranean. Anyone who has spent time in Spain would know that with high temperatures for at least 9 months of the year, real grass burns and does not survive without daily watering, which is completely unecological. As for the “cheap decoration” I am sorry that the Maison du Monde decoration was not to your taste. My recommendation would be to ensure you look at the pictures prior to reserving a property to ensure it matches your tastes and expectations. The kitchen is built according to the size of the property, with plenty of storage and work space. And again is as described on our page. if you desire a larger space, once again, I recommend you pick the property to reflect your requirements in the future. On the subject of not going the extra mile: We have been in contact with you on several occasions for the period of 5 months prior to your arrival to obtain information from you regarding the extra cleaning, and the movement of guests arriving and leaving during the rental. You have failed to provide us with a schedule, although were asked several times. You eventually approved the cleaning schedule we provided; This schedule we honored as per your approval, yet on one occasion you tried to get our cleaning team to do additional cleaning without prior agreement. We have asked you to liaise with us to confirm your arrival details so that we could arrange a check in time, at least 24 hours prior to arrival. Something you failed to provide. You were told that check in was from 16.00. You did not provide your arrival details 24hours in advance, and called our team only 1 hour prior to arrival, just after midday. We still have accommodated your early check in. When an issue arose with the water not evacuating fast enough in the bathroom, we responded straight away to arrange a plumber to visit the property the following day. You refused access twice. You also refused access on the basis that you did not trust our team, that things may go missing. Let me reassure you that we have been renting the property for many years, with repeat clients. It is not in our interest to steal our guests' belongings. We have offered on several occasions to arrange a plumber in the presence of the property manager, and at times convenient so as not to impact on your holiday. You have done nothing other than complain, but did not allow us to carry out repairs, until you gave us one day notice that you were going away for a few days, and eventually granted us access to the property. With regards to house rules: When my team came to the house to address the water evacuation, they found the property with windows open, and shutters to the terrace open. Contravening to the security of the property. Following you ongoing complaints, I felt that with such level of dissatisfaction, I must say, unseen in the years of rental in our lovely house, I proposed to you very cordially that if the house and the service were not to your liking, we would be willing to reimburse you for part of your vacation, should you wish to find a more suitable property. Something we are not obliged to do. This was on one condition: that you give us one week's notice and that you did not leave during the last week. You gave us 3 days' notice and you left during the last week. I also have to point out that we did not charge you for the stains you have left in the brandnew bathroom worktop, which we had to have repainted. Sir, please let me reassure you that my property has been rented with renewed contracts with groups, and agencies, and have had many repeat clients, and never had such a level of unjustified complaints. This property is also my home, which I truly care for and maintain on a yearly basis. We receive 5 star reviews for cleanliness, communication, location, hence our diary being full and the property being in such high demand. We are always willing to take on comments, constructive ones, from our guests to improve. But your comments are unfounded, and do not reflect the quality of the property and the service offered.

Hello John Thank you for positive feedback I'm glad to hear that my house was for you and your family a place to relax and enjoy. You will be always welcome again when you want in Bahia Del mar. Antonio

Dear Keith, Thank you for comment. My goal is to make my customer happy when they arrive in my house and that they feel like at home. I'm waiting as well from them, is when they leave the house and that I find it in the same conditions. Unfortunetaly the conditions who you let the house in this condition : -Wall was dirty - Dishes broken - Bedside lamp broken and you replace it from one who is totaly wrong in the stlye of the room. -Status broken that you try to repair. -The house was realy dirty it's a shame that you didn't announce it and we had to see it by ourselves. Best Regards

Thank you for your feedback. Strange that the wireless didn't work normaly it work till today. Maybe was something wrong with the operator. From next year they will install the opctical fiber should be then perfect. Best Regards Antonio

Dear Aimee Thank you for positive feedback I'm glad to hear that my house was for you and your family a place to relax and enjoy. You will be always welcome again when you want in Bahia Del mar. Best Regards Antonio

Dear family I would like to personally thank you for your kind comment. I am very happy to know you have been feeling just like at home at El Balcon de la Bahia. Best regards,

Hi Andy, A BIG thank you for your lovely comment and the house was perfect when you give it back. You will be always welcome in El Balcon de la Bahia. Hopefully see you soon. Cheers Antonio

Hallo Maggie, vielen Dank für Ihren netten Kommentar, und dass Ihr Aufenthalt gut verlaufen ist, und das Haus war nach Ihrem Geschmack. Sie sind in Bahia del Mar immer willkommen. Freudlichen Grüss Antonio

Hello Sabine,ich freue mich, dass es Ihnen in meinem Haus gefallen hat. Danke, dass Sie mein Haus in perfektem Zustand hinterlassen haben. Sie sind in Bahia del Mar immer willkommen. Antonio

Hola Rodrigo , me alegro de que la casa fuera de tu gusto y el de tu familia, y que todos os encontrarais bien. Siempre será bienvenido en Bahía del Mar. Un saludo Antonio

Hola Michael, ich freue mich, dass das Haus Ihren Geschmack getroffen hat und Sie sich wohlgefühlt haben. Ich danke Ihnen, dass Sie das Haus in Ordnung hinterlassen haben. Sie sind in Bahia del mar immer herzlich willkommen. Nochmals vielen Dank. Ich wünsche Ihnen einen schönen Sommer Antonio

Hello Timon, thank you for your comment, it was also a pleasure for us to welcome you to Bahia del Mar. Thank you for leaving the house in perfect condition. It is with pleasure that we welcome you again in our house if one day you would like to come back. Best regards Antonio

Hola maria muito obrigado por escolher a bahia del Mar como a sua casa de férias. Estou muito feliz por ter gostado da casa e por se ter sentido em casa. Será sempre bem-vindo em minha casa Saudações Antonio

Bonjour la famille, merci pour votre commentaire, je suis vraiment content que vous avez aimé la maison et que vous vous êtes sentis à vôtre aise.

Hello Marcel, thank you for your comment, I'm glad you liked my house, you are always the last ones to come to Bahia del mar. Antonio

Hola Eduardo,me alegro que te haya gustado la casa y que te hayas sentido bien. Como tu lo dices, no se puede tener todo, las vistas inmejorables y la playa a dos minutos.Siempre serás bienvenido en mi casa. Gracias por elegir Bahía del Mar Para sus vacaciones

Hola Ana me alegro de que te haya gustado la casa, siento las molestias que has tenido que hacer para ir a la playa a pie con tu hijo pequeño. En el anuncio VRPO ( Tipo de Ubicacion ) ,se indica exactamente donde esta situada la casa y las distancias exactas para ir al mar a pie ( 650 m.) . y la piscina a 4 minutos andando y esta situada en el centro de la urbanización Si me hubieras preguntado cómo es la situación para ir al mar con un niño pequeño, te habría dicho que es un poco complicado ir andando al mar en tu caso. Por desgracia, la carretera N340 atraviesa casi toda la Costa del Sol y las casas que están a pocos minutos del mar tienen la carretera delante o detrás. Una vez más, gracias por elegir Bahía del Mar como destino de sus vacaciones. Un Saludo Antonio

Hola Angel, gracias por tu comentario, estoy feliz de que te hayas sentido bien en mi casa y que la casa haya sido de tu agrado. Siempre serás bienvenido en Bahía del Mar.

Bonjour Yannick et Famille,merci poir votre commentaire, je suis content que vous avez aimée ma maison.

Vielen Dank für Ihren freundlichen Kommentar, ich bin froh, dass Ihnen das Haus gefallen hat, Sie werden immer in Bahia del mar willkommen sein.

Hallo Liebe Familie vielen Dank für Ihren freundlichen Kommentar, ich freue mich zu wissen, dass mein Haus für und Ihre Familie ein Ort zum Entspannen und Wohlfühlen war. Ich verstehe, dass die Straße nicht der ideale Weg ist mit zwei kleinen Kindern zum Strand zu gelangen, da das Haus auf einem kleinen Hügel mit einer herrlichen Aussicht über die ganze Küste liegt. Was die Straße betrifft, so hängt es manchmal vom Wind ab, von welcher Seite sie weht . Was Sie wissen müssen, ist, dass Die gesamte Küste Málagas bis Gibraltar hat eine Nationalstraße,( keine Snellstrasse) so dass sie zugänglich ist und daher sind alle Haus innerhalb von 10 Minuten zu Fuß und 3 minuten mit dem Auto vom Strand aus mehr oder weniger nahe an der Hauptstrasse . Die Residenz von Bahia de casares ist dagegen einzigartig, weil sie auf einem Hügel in der Höhe und damit weit weg vom Straßenlärm liegt. Ich möchte eine kleine Klarstellung vornehmen. Die Hauptstrasse ist nicht direkt unter dem Haus Aber in einer Entfernung von 80 Metern und die Straße ist nicht sichtbar, weil das Haus auf einem kleinen Hügel liegt. Ich bedanke mich nochmals bei Ihnen für ihren Unterhalt in meine Haus ,Sie und Ihre Familie werden immer willkommen sein in Bahia del Mar. LG Antonio

Hallo Marco, vielen Dank für deinen netten Kommentar, ich bin froh zu wissen, dass mein Zuhause für dich und deine Familie ein Ort der Entspannung und des Wohlbefindens ist. Sie werden in Bahia del Mar immer willkommen sein. LG Antonio

Hello, Thank you very much for your kind comment,I m glad hear that you felt good in my house. I can understand that the walk to the beach looks a bit further but with the nice weather and you can enjoy the nice view and its far 300 meters from the house. Thank's to this incline you can enjoy this incredible view on the mediterean sea. Thank you again Best Regards

Buenos días rebeca gracias por tu comentario. Me alegra que te haya gustado la casa. desafortunadamente no se puedes tener una vista magnificas y no tienes que caminar 5 minutos a pie para llegar a la playa.😉 Una vez más, gracias por elegir Bahia del mar como lugar de vacaciones. Un Saludo Antonio

Liebe Familie Ich möchte mich für den Kommentar bedanken den Sie hinterlassen haben. Ich bin glücklich das ihnen die Region und vor allem mein Haus gefallen hat. Sie werden immer willkommen sein in Bahia del Mar Freundlichen Grüssen Antonio

Samia, je suis heureux de lire votre commentaire et de savoir à quel point vous avez aimée la maison et surtout de savoir combien vous vous êtes senti á votre aise. Cela me montre que tous les efforts que je fais pour mes HÔTES apportent ses fruits. Moi je vous remercie aussi pour le grand soin que vous avez apportée à ma maison pendant ces trois semaines que vous avez séjournée à Bahia de Casares , pour vous être occupée de mes plantes du jardin en les ayant arrosées tous les soir. Vous serez toujours les bienvenus dans ma maison. À bientôt si Dieu le veut MERCI

DEAR Chantal, Thank you for positive feedback I'm glad to hear that my house was for you and your family a place to relax and enjoy. You will be always welcome again when you want in Bahia Del mar. PS: thank you so much for your wonderfull draw you let me in souvenir. Best Regards Antonio

Chère famille, je suis heureux de vous lire et d'apprendre que vous avez passés une magnifique semaine dans ma maison . Merci beaucoup à vous dy avoir séjourné et de l'avoir entretenue comme si s'était la votre. Vous êtes toujours les bienvenu á Bahia del mar. Cordialement Antonio

Thank you for your lovely message. I'm very happy that you enjoyed your trip. Best regards.

Guten Tag, ich bedanke mich für die positive Bewertung die sie meinem Haus abgegeben haben. Dass sie das Haus als perfekt  bewertet haben freut mich sehr, es ist mein Ziel meinen Gästen den maximalen Komfort bieten zu können. Ich möchte mich entschuldigen, dass die Toilette nicht funktionierte. Der Schaden wurde bei der letzten Kontrolle wahrscheinlich übersehen, sonst wäre dieser natürlich sofort repariert worden. Was den Pool angeht ist es leider so, das ausser Saison der Pool geschlossen ist, Grund dafür sind Unterhaltsarbeiten. Das man die Internetverbindung zahlen muss ist leider so, weil in der Region private Unternehmen für Verbindung sorgen muss man sich leider durch Hotspot verbinden. Dazu möchte ich noch beilegen, dass ich verstehen kann das alle eine andere Ansicht haben was Platz und Komfort angeht, jedoch ist das Haus mit 3 Schlafzimmer auf 120m2, 2 grossen Betten und zwei kleinen Kinderbetten meiner Meinung nah für mehr als nur 3-4 Personen. Ich bedanke mich nochmals für die netten Worte Freundliche Grüsse Antonio M

Bonjour, merci beaucoup pour votre commentaire, on espère vous revoir à Bahia del Mar très prochainement à vous et votre famille, nous garderons un très bon souvenir de votre passage chez nous. Antonio & Monika

Bonjour , merci beaucoup pour votre commentaire, c'est une très grande satisfaction pour moi de savoir que mes hôtes se sentent à l'aise et qu'ils apprécient ma maison, cela me donne la confirmation que mes efforts pour rendre votre sejour agréable est atteint. Merci et bonne continuation chez vous Cordialement Antonio PS. Pour les linges je vais étudier la chose , merci pour votre feed back

Merci infiniment pour votre commentaire. Il va sans dire que vous aussi serez toujours les bienvenus dans ma maison!! Merci encore pour l'état des lieux irréprochables, .Monica a été très ravie d'avoir fait votre connaissance et elle en garde un très beaux souvenir de votre belle famille. hasta pronto!