Cayey Hotels

"Although we did enjoy our stay, we will not rebook. "

"When arrived instructions were clearly listed for check in, upon walking into the property we were unsure if the room had been cleaned, under the beds has tissues and some a tips. Towels were not clean that were provided. This lead us to have to purchase our own. Water to shower was SCORCHING HOT and unbearable. The water will quickly cycle from cold to hot to BURNING hot with the only way to fix it was to shut off the water wait a few mins and do it all over again until shower was over. I reached out multiple times over my stay and didn’t get consistent responses regarding fixing the water, or the WiFi that was not working for the duration of my stay. In short, what I paid for was not ideal and caused for the stay to be more of a hassle. "

"So much to say: first off there was no indication from Expedia that this hotel was located on the 4th floor of a hospital! You have to pay for parking per hour. Our room had only 3 bath towels (we had a family of 5, with room accommodating up to 6 people). When the water wouldn’t get cold to fill our water bottles we went to the fountain and it was out of service. We went to the ice machine and it wasn’t working. Went to raise the blinks when we arrived and a big metal thing landed on my hand. AC was blasting and the blankets were paper thin. "

"The not have to much Parking"

"This hotel was so cute. Staff was super helpful with a late check in. Made things very easy to get in to our room late. Will definitely be staying again and highly recommend! "

"The whole experience was wonderful"

"Upon check in, no electricity/no power.I asked when will the power be back on, I was expecting some kind of backup generator to turn on the power, but the Hotel attendant said there is no expected time of when the power would return. I was not offered a refund or any accommodations and I was expected to just wait until the power comes back on. The hotel is not suitable for any one to stay under these conditions and its clear the hotel barely cares to help the customers. They just want money. Also door codes to the room were announced aloud to the lobby and guests, Nothing about the exchange of door access codes felt secure. "

"This hotel was absolutely gorgeous it exceeded all of my expectations me and my daughter had a wonderful vacation the staff was excellent everyone spoke perfect English the rooms were lovely the food at Tova was delicious and we enjoyed ourselves very much the pizza by the pool side was absolutely fabulous the drinks by Nicole and Gabriel were absolutely delicious Xavier the concierge was more than a joy to help assist with taxi cabs and anything I needed"

"Excelente lugar, limpio, comodo, excelente localizacion"