El Cid hotels in Central America, Mexico and Central America

"The Sunscape was a pleasant surprise. The food was excellent but it was the staff that made the experience. Everyone is extremely friendly and very happy to help. They all work hard and deserve to be tipped well. The entertainment staff worked double time to get as many people involved as possible. From the exterior the buildings look a little tired, but the interior is nice and extremely clean. Will definitely be back next year."

"Did not use, hottub was in spa"

"Everything was good. Little bit overcrowded."

"Customer service was excellent and prompt. Our room was clean and spacious. Beach front was beautiful with lots of access to seating both poolside and on the beach. "

"Excellent"

"Stayed for 5 days. Very clean room, super fast check in and check out process. Overall amazing hotel, staff was great as well. Will definitely be back. "

"Old facility not my preference but staff very kind"

"Yes"

"Poor customer service. Food is terrible. "