Barcelo hotels in Central Highlands, Guatemala

"I have traveled many times to Guatemala and have stayed at a few different hotels. But this has been by far the best hotel/ experience I've had in the city. I will only be staying here from now on. Don Mario from the sports bar and Karen gave my dad and I the most enjoyable experience and made our night with their friendly and welcoming service. We also stayed on the executive floor and the gentleman that was tending to the room where snacks and coffee was served in the evening hours was an absolute sweetheart. We also got massages on site which i highly recommend doing while there. The breakfast was delicious and had a variety of foods. We had Giannis for dinner which was great to. Everyone from beginning to end was great."

"All the employees were super nice"

"Very smooth check in, very helpful staff. Transportation on time. We had a great stay even though we stayed on night only. "

"Beautiful hotel, room, rooftop terrace, gardens, and super close to the Catedral & Plaza. Terry & Johnathon really took great care of us. ...just wonderful, Thanks !!"

"Great service "

"Stayed at Los Pasos property for a girls trip with 5 guests. The property was straight out of a fairy tale, charming and whimsical. The rooms were spacious with comfortable beds and bathrooms. The location was central. Breakfast was included and it was very good! The staff was amazing; Brenda and the team were extremely accomodating and most importantly we felt safe! We ended up getting soaked in the rain and left our sneakers to dry outside of our rooms. They saw this and messaged me while we were put to ask if they could dry them for us!! This this is what above and beyond service looks like! This property does not have a swimming pool but they do have sauna and spa services. The only area of opportunity is better lighting in the room. Overall, we had a great stay with a superior customer experience. I recommend booking! I would revisit this property in the future!! "

"Every thing great "

"Todo bien "

"I love this property. Booking this property at the desired times is always a bit of a challenge though. "