Funchal Hotel Guide - Centro Comercial Forum Madeira hotels in Funchal, Portugal.

"Loved the location, cleanliness and vibe of the hotel with fantastic pools and all staff were great. Only downside was limited parking and I was only able to get a space at the hotel on 1 of 5 days, all other days I had to search for on street parking around 500m away from the hotel. Not ideal but aware there isn’t much can be done about it due to the central location."

"Clean and comfortable room. Balcony to see the ocean is a plus."

"A 5 star resort , great spa too. Indoor pools, hot tub and steam room were serien. Our massage therapist was knowledgeable and friendly as well. The main outdoor pool is massive and water warm. The breakfast buffet is outstanding . The staff were always polite and spoke various languages fluently. Our room was very large with a terrific shower. I loved their optional pillow selection as well. The cleaning staff folded our clothes too daily. A nice touch. There are plenty of great restaurants close to the hotel, all reasonably priced and served up good food options. Overall I’d recommend this facility. "

"Our room was very clean. The buffet and restaurant options were exceptional. The staff was friendly. We would definitely stay here again!"

"Magnificent place. Magnificent staff magnificent breakfast. Magnificent. Nothing else to say "

"I liked the fact the hotel was quiet and tucked out of the way from the hustle and bustle of central Funchal with good views and surrounding scenery. My room was very spacious and comfortable (superior double) and worth every penny. The staff were all very welcoming and most helpful with any requests such as booking taxis or giving advice about local activities and trips. My only slight criticism is that they had no USB charging points in the room but luckily I did bring two adapter plugs with me so was easily able to charge my various devices - plenty of spare sockets in the room."

"Our stay at the Pestana Carlton Madeira Ocean Resort Hotel was nothing short of exceptional. From the moment we arrived, we were greeted with genuine warmth and professionalism by the staff, who went out of their way to make us feel at home. The hotel’s location is perfect—just a short walk from Funchal’s charming center, yet peaceful and right on the ocean. The views from the rooms and terraces are breathtaking, especially at sunset. We particularly loved the choice of swimming pools: the large sea-water pool with direct access to the ocean was a highlight, while the indoor heated pool provided the perfect retreat in the evenings. Breakfast was outstanding with a wide variety of fresh fruits, pastries, and local specialties. Every meal we had at the hotel was beautifully presented and delicious, with attentive service to match. The rooms were spacious, spotless, and very comfortable, offering all the modern amenities while still maintaining a relaxed, island atmosphere. The beds were especially comfortable, ensuring we woke up refreshed each day. What truly sets this hotel apart is the staff’s dedication to excellence—they consistently went above and beyond to ensure every detail of our stay was perfect. We were given the warmest welcome by Samoume, who truly went above We left feeling completely relaxed and already planning our next visit. If you’re looking for a blend of luxury, comfort, and authentic Madeiran hospitality, Pestana Carlton Madeira is the place to be."

"We had an amazing stay. Our room was super clean and spacious, and the subtropical garden was absolutely beautiful. The property was so peaceful and quiet, and the staff was incredibly attentive. I couldn’t recommend this place more!"

"Other than the location being quite a long way to walk to town, very quiet area with little options of bars around the area, ideal for someone who enjoys the full benefits of peace and quiet"