Centro - Supmza 001 Holidays

First of all the staff was 5⭐️+, second the place it’s exactly what you need nothing fancy but it’s exactly what you need like the beach, pool, bar and the restaurant. Things I didn’t like I couldn’t change the temperature of the air conditioning of the room it was ok but I like my room really cold. Second I didn’t like the food at all now that’s a personal choice but I didn’t like it at all, I would love to see more choices to pick.

Staff was very friendly and welcoming. Resort was very safe.

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Hi. We took this trip for our 4-year-old daughter's birthday. I do not recommend this hotel based on my experience; the property looks a bit run-down, and the rooms do too. The air conditioning never cooled below 23–24°C (74–75°F)—it was very hot, and we suffered in the heat. When we arrived at the room, the minibar didn't work, there was no hair dryer, and—can you believe it?—the safe bo didn't work either. At the hotel bars, there were many drinks we couldn't order because they were reserved for "members"—it was ridiculous. To top it all off, the hotel's MTS transport service was the absolute worst (I don't recommend it); they didn't notify us about the return trip to the airport or the time we needed to be at reception. Instead, they called to say they were leaving, without having called beforehand to remind us of the time. It was a total disaster; we had to order an Uber to get back, and no one wanted to help us. The food, however, was very good—that part was great. On the other hand, the sea had rough waves and the sand was filthy with sargassum—it was always a red flag situation, can you imagine.

My husband and I absolutely loved our stay. One of the most incredible resorts we have stayed at - the service definitely made our stay more enjoyable. The staff really do go above and beyond. The daily activities were also amazing. Can't wait to return.