Chacmuchuch Holidays

First of all the staff was 5⭐️+, second the place it’s exactly what you need nothing fancy but it’s exactly what you need like the beach, pool, bar and the restaurant. Things I didn’t like I couldn’t change the temperature of the air conditioning of the room it was ok but I like my room really cold. Second I didn’t like the food at all now that’s a personal choice but I didn’t like it at all, I would love to see more choices to pick.

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

The hotel entrance, layout and restaurants were very nice just wished the rooms were a bit more updated and a.c working better than what it actually was

We visited here in 2009 and had the best experience ever, well 17 years later we hoped it would be much of the same. I can’t say our stay was horrible because it definitely was not. We were able to relax and enjoy ourselves, but it was quite a different experience this time around. A lot of restaurants closed on certain days, and even only being at 30% capacity we waited nearly 45 minutes at a restaurant the concierge made us reservations at, but they didn’t have it on the books. The seaweed made it impossible to even step foot on the beach. The clear blue water days are over, unfortunately. While we enjoyed our time, it just wasn’t what we remembered years ago. I’m not sure if they have gotten so big they are spreading themselves thin or if it truly is that they are so short staffed due to being 44% down on tourism. I don’t want be entirely negative of the resort - Kampai and Jade were our most favorite places to eat. Most of the service was excellent. Again, we can to relax after many stressful days at work, and that’s what we got.

The amenities and the all inclusive