Mystic Hotel Guide - Charles W. Morgan at Mystic Seaport hotels in Mystic, United States of America.

"When we walked in our room, it smelled like cigarettes. Unable to get a refund from booking through hotels.com, the manager immediately offered to ozone our room in which we needed to leave for an hour. It was an improvement upon our return. She also offered us free dinner. We ate offsite but it was nice. Sadly, the smell returned the next day. The staff was helpful and it was a convenient location but more suited for families with young children. If you want a more serene place, I would go elsewhere. The staff was great, I would not return as the hotel rooms could use an update, quite shabby, and the air system had a permanent cigarette odor in our room. We would have left if we were able to get a refund."

"Everything was as expected for the value."

"I didn't have the breakfast nor used the pool facilities."

"I called 5 times regarding missing items in my room and have not heard back"

"Everything good and easy"

"Beautiful clean room. Friendly staff at check in and great recommendations of places to try in Mystic. Close to everything. Indoor pool was large and (relatively) warm. A wonderful spot! The text or call for a light breakfast delivery was a very nice touch! Would recommend for families!"

"Wonderful stay in a top location. Friendly staff. "

"Great location to shops, the stairs to the 2nd and 3rd floor were narrow and steep but lots of grab bars for your safety."

"This is an adorable cottage that was perfect for my husband and I to relax for the weekend. The hosts were quick to respond to any questions."