Charlestown Hotels

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"Fabulous hotel, friendly staff, great location and super clean !"

"Room 220 in serious need of a lick of paint, stains on carpet. Designer toiletries - this was a hand wash at the sink and a body wash for the shower.. No shampoo or conditioner."

"Arrived to a stone cold hot tub and was told it may not be warm until lunch time the following day. Also, the dog friendly lodge was not do friendly as we could not leave the dog on the decking without being on a lead as there was no fence to prevent them running away. "

"Every single member of staff that we encountered were friendly and welcoming, an absolute credit to the establishment. A beautiful hotel with plenty of charm & character, within a lovely garden setting. Our room was spacious, clean and well stocked with tea/coffee/hot chocolate/biscuits/toilet roll and the bed was super comfy. The three course lunch was delicious, filling & excellent value as was breakfast the next morning. Plenty of selection in the bar too. We would not hesitate to recommend this hotel, we thoroughly enjoyed our overnight stop and will definitely return in the future. "

"breakfast was very good"

"Well located close to bus stop for short trip into city centre. Our room was very clean and comfortable and had all we needed. There was plenty of room to bring in our suitcases rather than just an overnight bag. Staff were friendly and helpful with local knowledge. Having a restaurant right there was so convenient at end of a long day. Parking was convenient and everything on one level. Breakfast was a good selection of the usual fare. Would recommend this property."

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"Bit of a mix up with the bill when checking out but sorted quickly by the night manager. Restaurant service was slow especially if busy, staff were great . Spa was good. Would definitely stay again"