Charmentray Hotels

"Another brilliant stay at this hotel. Each time I’m here I get a silent, soundproof room, the staff are helpful and the breakfast is faultless."

"Room was very clean, proximity to Disney pretty good. We have 2 small children, so got the bus one morning "

"Great stay, not as nice as the other Disney hotels, bit great value for money, clean & convenient 😊"

"Stayed in this hotel as a base for Disney and Paris. After staying onsite at Disneyland Paris I would prefer to stay here. Good points .free shuttle bus (only used twice as walked to Disney in 15 mins) .decent sized rooms .bath & shower .large shopping centre opposite .train station opposite . comfortable beds .charging ports for phones .decent sized fridge .was able to borrow an iron . friendly staff .bar tokens given instead of a room clean (great idea) .water machines on every floor to refill bottles Not so good points .rooms very hot .noisy rooms Busy bar .carpet in the rooms desperately needs replacing We only used the har once for ice creams for the kids. We were acknowledged initially but many French people were served before us. We were put off going again. I left a few items of clothing in the room and was contacted by the hotel to inform me. They offered to ship it to me. Lots of good reasons to stay at this hotel but like everywhere it's not perfect. "

"The reception staff are slow and rude. To training on how to make a guest feel welcome "

"Great hotel - perfect for family trip to Disney "

"Definitely a 'mid' hotel. Good enough for an overnight airpirt stay. Our room had a terrible odour coming from the bathroom. We couldnt open the window because the handle was broken off. Last resort for air was the thermostat to run the fan, and that didnt work either. Probably some centralized master control to that. Breakfast was 'meh'. The staff didnt really do a good job at keeping up with supply, cleaning tables off or the food area. Again, overnight as airport stay. Thankful for the shuttle "

"A very central hotel close to the Metro. Exceptionally clean, a little worn in areas but the staff were super attentive particularly as we were there in a snowstorm"

"The room was not very clean and for what you pay for it, I was surprised, there was actual poo on the back of the wall by the toilet flush button. It got us into the park an hour early and it had AC it wasn't the lowest on the list. The lowest on the list is the Santa Fe but I guess they don't have AC. It has a washer and dryer two washers and two dryers. You have to get tokens from the general store which I liked that. The buffet was extremely over priced $150 for 3 people for mid food buffet. I paid that much to eat at Walts inside the park. Overall I am not sure if I would return to this hotel. We did get to go on all the rides we wanted to by going in early each day and it was only a 10 minute walk to the park. "