Claye-Souilly Hotels

"A nice hotel adjacent to the airport shuttle. BUT! A lady told the front desk that her friend was in our room. THEY GAVE HER A KEY AND SHE WALKED INTO OUR ROOM! They did not verify the name of the person in the room she identified, they did not contact us in the room. This is a major breach of hotel security protocol. I was getting ready for bed, since we had an early flight so did not go down to the front desk, but I did call and there was no answer. I found their e-mail and sent a message but never heard back from them. A nice hotel but very poor room security."

"Brilliant location, so handy for travelling to Disney. Highly recommend!"

"Clean room and spacious for Paris. "

"We really had the best time staying 4 nights at Novotel Paris, my kids loved it too. The free breakfast was good and it's a 15- munute walk to the Eiffel tower so we went to the tower every afternoon to end the day. Our room was cleaned everyday. The only thing I don't like is that the sink was separated from the restroom, but that is not a big issue really. There is also a water refilling station which we used everyday. The lobby is always clean and they have 6 elevators so it is very convenient! Our room also has the view of the Siene River so it's beautiful at night! "

"Close to a lot of tourists attractions "

"Room was clean and spacious. Breakfast was great with lots of choices and delicious croissants. "

"I am very much happy with the service "

"We booked a room with Eiffel Tower View, I paid extra for it, mind you it's our 10 year anniversary which only happens once in a lifetime, when we got there got told in a rudely manner that the room is unavailable and we have to stay in a room with two single beds and no Eiffel Tower View(which I paid for and booked ahead of time) as that is the only one room available in the entire hotel(basically go elsewhere or stay in that room). 9 times out of 10 staff were rude and unwelcoming. Will not come back definitely"

" Overall nice. Room was clean & peaceful. If you come from T2, go to the “train station” to take the CDGVAL to T3. Took 30’, 25” walk (I’m neither young nor healthy). Neighborhood is hotels and corporate buildings. Roissy Pôle is not the best area; I crossed path with “scarry” individuals. Hotel is easy to find, straight from the Roissy Pôle exit. Colorful commons area, ambiance is energetic, “hype” and trendy (co-working/open space/hub)-a lot going on. Better be a technophile or computer savvy-self check-in/check-out on screens at the kiosk (employees present-don’t expect too much if sthg goes wrong). iPad provided in the room to control lights, curtains and blinds, and TV (trad. switches too). Small room. No space for luggage. Shower/toilet within a plastic “egg” in the middle of the room, not separate. Provide shower products not individual toiletries. No coffeemaker nor beverages in the room (eco-friendly and safety reasons)> downstairs to get water, tea or coffee, was too tired to deal with the hustle and bustle, Small fridge, no microwave. Room has fancy light programs for ambient moods. Breakfast is expensive-over 20 euros. Bakery & groceries at Roissy Pole. Fun, not for shy people. No manager available at the time. No cash accepted, you need a debit or credit card for everything."