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Reviews of Oddfellows Chester Hotel and Apartments

4 out of 5
Oddfellows Chester Hotel and Apartments
20 Lower Bridge Street, Chester, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 372 out of 535 reviews" "
Rating 8 - Good. 110 out of 535 reviews" "
Rating 6 - Okay. 33 out of 535 reviews" "
Rating 4 - Poor. 11 out of 535 reviews" "
Rating 2 - Terrible. 9 out of 535 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The ambience at Oddfellows is fabulous, I loved the decor, the cocktails are lovely, all staff helpful and professional, I stayed in a suite and it was lovely, the pillows were a bit lumpy and the lighting was hit and miss but apart from that all great.
Stayed 1 night in Apr 2024
Response from Oddfellows on 11 Apr 2024
We really appreciate your feedback Amy as we are always looking for new ways to improve and I will most definitely be passing this on to relevant departments however we are delighted you were fond of out staff, décor and ambience.

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious apartment, perfect central location for shopping and eating out. Parking actually at the apartment which is very convenient! Just a few small maintenance jobs required to give it a 5* rating.
Stayed 1 night in Feb 2024
Response from Reception on 13 Mar 2024
Thank you for the review Erika, we are pleased you enjoyed your stay and hope to welcome you back again!

10/10 Excellent

David

Stayed 2 nights in Feb 2024
Response from Oddfellows on 13 Mar 2024
Thank you David! Best Wishes

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Oddfellows on 13 Mar 2024
Thank you for the star rating Victoria.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester weekend
Quirky Strange to have a bath in middle of bedroom! Disabled access room with restricted access!
Stayed 2 nights in Feb 2024
Response from Oddfellows on 13 Mar 2024
Hi Terry tthank you for the review, we hope to welcome you back again soon.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Oddfellows on 13 Mar 2024
Thanks for the star rating Chris!

10/10 Excellent

Alan odonovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel
Stayed 1 night in Feb 2024
Response from Oddfellows on 13 Mar 2024
Thank you for your kind words Alan, we wish you all the best!

10/10 Excellent

Fiona

Travelled with partner
We were at a 50th on Saturday night. The bar staff upstairs were fabulous, very friendly professional and pleasant
Stayed 1 night in Jan 2024
Response from Oddfellows on 13 Mar 2024
Thank you Fiona, we are pleased you enjoyed your evening!

10/10 Excellent

Ashley

Travelled with family
Our apartment was very spacious and clean. Making a very comfortable stay
Stayed 1 night in Jan 2024
Response from Oddfellows on 13 Mar 2024
Thank you for the review Ashley.

10/10 Excellent

Linda

Liked: Amenities
Wonderful stay. Great rooms and very helpful staff. We will be back.
Stayed 2 nights in Jan 2024
Response from Oddfellows on 13 Mar 2024
Thank you Linda, hope to welcome you back again.

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Oddfellows on 13 Mar 2024
Thank you for the star rating Paul.

8/10 Good

Abi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Oddfellows on 13 Mar 2024
Thank you for the star rating Abi.

6/10 Okay

Sylvia, Lichfield

Travelled with partner
Liked: Staff & service, property conditions & facilities
Reception staff were friendly and professional. The attic room was poorly lit. The room was advertised as having grab bars in the shower and there weren’t any. The skylight blind kept jamming and it was the only source of daylight. We had a delicious dinner in the restaurant, however the eggs for breakfast were raw and cold. The egg whites were completely runny. The Eggs Benedict that my husband had was cooked, but it was cold. We were the only guests in the breakfast room so they didn’t have anyone else to cook meals for. We wouldn’t stay there again.
Stayed 3 nights in Jan 2024
Response from Oddfellows on 13 Mar 2024
Thank you for your kind words towards our staff, it is unfortunate you didn't enjoy your stay with us. I will pass on this feedback to relevant departments and are sorry to hear you wont be returning to our hotel.

6/10 Okay

GLENN

Disliked: Property conditions & facilities
Hotel could do SO much better
Positives 1st: The hotel is in a great location A quirky, nicely presented hotel with the public areas having a trendy vibe, despie the period setting... birthday treat & a desert with greeting was in room. Negatives - steep flight of stairs to the reception so definately not one to consider if you have mobility difficultues... reception staff pleasant, but we were given very little basic info, wifi code not provided anywhere & at no point were we told the hotel doors would be locked at 10pm (stood like fools knocking on the door & ringing bell to be let back in, it was a cold night & 10pm is hardly late - felt like we had disturbed the overworked night receptionist who had been elsewhere in the building!) The room itself on 1st glance was pleasant, but on closer indpection it was in need of attention. Shower cubicle was next to bed and glass so you could see other half showering, using loo etc from the bedroom... not problem, we are married, however, there are large, tongue in cheek signs in the bathroom insisting you shut the door to the shower as they would shampoo the carpet, so uou didnt need to... this would have been funny had the glass shower cubicle not leaked from every seal, meaning the carpet in the bedroom was rotten and looked disgusting. The bed itself was super, super soft, let fown im afraid by dome very questionable stains on the high quality velvet throw pillows..plowsmade staff aware. Sunday night so room cheaper than usual but still expected better
Bedroom
Questionable looking stains
Leaky shower
Rotten carpet
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Amy

Stayed 1 night in Jan 2024
Response from Oddfellows on 13 Mar 2024
Thank you for the star rating Amy

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Excellent , Hugh apartment . Everything’s provided , clean , very warm , free parking , right in centre , defiantly recommend, staff on booking in so friendly and welcoming , fabulous
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

joan

Travelled with group
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Leon

Stayed 1 night in Dec 2023

10/10 Excellent

Sharni

Stayed 1 night in Dec 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas break
Lovely, quirky hotel in prime location. Our penthouse room was clean with a huge comfy bed, great bed linen, fluffy tiwels and dressing gowns. We loved the fact that the bedroom was 'upstairs' but this may not be great for older people or less mobile. The whole hotel has so mych attentiin to detail. We parked offsite at the Grosvenor Shopping centre a 4 min walk away. Will def stay here again when in chester.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Rooms are great. Everything is clean. No complaints. The only issue we had was that we weren’t aware when booking the dinner, bed and breakfast was the the dinner was only for the festive menu and not the general menu. This didn’t spoil our break but it would have been useful to be aware of this at the time of booking. Other than that it was a good experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so much more beautiful than we ever expected, there is quirky and charming designs throughout. The rooms are cosy and stunning, the service we had was great. We will definitely be back in the future
Stayed 1 night in Dec 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed in the delux double with a round bed! Amazing room quirky but fabulous. Food was fantastic. Staff friendly. Excellent hotel. Fantastic stay
Stayed 1 night in Dec 2023

6/10 Okay

angela

Disliked: Property conditions & facilities, room comfort
Slightly disappointed , room was tiny and had a roll top bath right at the door . Just wasn’t as luxurious as I’d expected for the value of the room . Dinner was lovely but we were the only ones in the dining room , staff were friendly but didn’t reflect 4 star I felt . Wasn’t an unpleasant stay but nothing special .
Stayed 1 night in Nov 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Chester
Hotel is in a great location and is well worth its 9+ rating
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
The guy working at night on the 12th of November was very nice and friendly. Made our stay much nicer!
Stayed 2 nights in Nov 2023

8/10 Good

Sharon

Stayed 1 night in Nov 2023

10/10 Excellent

Hollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ben

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really enjoyed the stay. Modern but traditional hotel. Really comfortable. Huge room. Not a fan of the glass door bathroom but everything else was great. Also confusing about what breakfast you get if you include in the booking as the price doesn't match the menu. Location is perfect.
Stayed 1 night in Nov 2023

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Breakfast was terrible. The food was good but the service was terrible.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky , great place
Great quirky hotel , helpful staff , lovely friendly breakfast staff . Modern , immaculately clean room with great facilities
Stayed 1 night in Oct 2023

6/10 Okay

Vicki

Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here, nearly booked another hotel that ive been to before but decided to have a change. Im so glad I did. Hotel is in an excellent place to access bars and restaurants. We parked easily in a nearby car park. The hotel was clean and very unique. The breakfast was lovely, good selection and fresh to order. My husband coeliac and this was well accomodated for. Will certainly revisit for sure 😀
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Sharifa

Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky hotel with loads of charm, and very hospitable staff. Only challenge is if you're in the attic rooms and taller than 4'1" when trying to use the loo!
Stayed 2 nights in Oct 2023

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Had a great stay. We stayed in the Odd fellows apartments, number 3.The rooms are very large. Open plan lounge, dinning and kitchen. Both bedrooms are ensuite one with a bath with shower over and the other with a modern shower cubicle. All kitchen essentials are there, with a utility room with freezer, washing machine, iron and ironing board. The kitchen had a coffee machine, kettle, toaster, microwave, fridge, oven and hob. Dining table and 4 chairs. The lounge had a sofa and 2 chairs, a large TV with Netflix available. Each of the 5 apartments have their own parking space. The apartments are a 5 minute walk to the centre and the river is a stones throw away. We had dinner at the hotel on Thursday evening it was fabulous!!!! Hotel staff we're very friendly and helpful 😄
Stayed 3 nights in Oct 2023

6/10 Okay

Frances

Stayed 1 night in Oct 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Convenice
Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Lisa Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
So-so
Receptionist pleasant but not much information given on check in. Room lovely but not suited for family, no space for extra bed so was in the way. Extra bed not at all suitable for 12 year old girl. More like a folding sun bed with very thin mattress. Hotel hosting a wedding, baby shower and birthday party so bar very busy. Woken at 2:30am by other guests leaving wedding. Aircon too noisy to sleep with running, kept banging every 10 mins or so. Wasn’t offered breakfast, ate elsewhere. Overall a little disappointing for the £240 cost of the room.
Stayed 1 night in Sep 2023

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities
The apartments were amazing space for my family of 5
Stayed 1 night in Sep 2023