Chestnut Ridge Hotels

"They charged me extra for all seven rooms once we got there ?"

"The property itself was lovely and very well maintained. The room was clean, comfortable, and provided a relaxing atmosphere, which made my stay enjoyable overall. The staff were also professional and accommodating. Unfortunately, my rest was interrupted by children running up and down the hallway and repeatedly banging on my room door. It was disruptive enough that I had to call the front desk to address the situation. While the issue was eventually handled, it did take away from an otherwise peaceful experience. Overall, I would still recommend the hotel for its cleanliness and comfort, but I do hope management takes additional steps to ensure a quieter environment for guests in the future."

"Friday morning, April 10 there was no hot water. I don't know how long it was out, I just know when I tried to take a shower at about 7:30am there was no hot water. I called the front desk and they were unapologetic and said there was an inspection and nothing they could do. I was given no warning, (maybe I could have showered earlier) and told that they would call me when the hot water was restored. I waited about 30 minutes but had to go, so I wiped myself down with a cold wet wash cloth. When I requested compensation they said no and were unsympathetic. I think it's unacceptable when I paid over $300 per night."

"The room was clean, bathroom was updated. The hotel needs a little update, due to customers running into the walls. The staff were very nice and helpful especially “John”."

"I enjoy staying here "

"Yes everything was great."

"The place was dirty. More like a s** house than a hotel!! I have two small children. I could NOT let them sleep here. I walked in and 10 minutes later checked right out! Oh and staff is HORRIBLE."

"The front desk was absolutely amazing. They went above and beyond to help a mistake we made."

"Clean room, helpful and friendly staff, great breakfast included for a quick bit and coffee. Patio was nice to sit outside in warm weather."