Mumbai Hotel Guide - Hotels in Chhatrapati Shivaji Intl., Mumbai, India

"Had a mishap and informed the hotel hours before checking but they refused to cooperate and refund the money The did not even offered a partial refund. Had my booking company called also and they refused. Horrible customer service they are only interested in the finance aspect not the humane feelings. We were 3 ladies 63, 74, 75 Traveling together Stay away from this inhumane hotel. "

"Hi rooms were very clean. And staff was awesome SALONI. ANSHIKA. AYUESH. THEY treat us like family. Food was amazing. Love it. When ever we visit next time. Will stay here for sure. Awesome. Thankx guys for this kind of hospitality "

"Everything was top notch and did not encounter a single staff who wasn't eager to be of help. The only downside was the phone number listed and found on the Internet did not work. That made getting a shuttle from the airport difficult."

"Travelled from Kolkata to Mumbai today for an official visit and checked in at Radisson Resort & Spa Khopoli. The Radisson group has always been among my favorite hotel brands, and after today’s experience, I feel even more strongly that everyone should experience their hospitality—especially at Radisson Resort & Spa Khopoli. Shortly after checking into my room, I realized I had lost my Apple Watch. I checked with the reception, but it wasn’t found on the hotel premises. Using the Find My app, I discovered it was still in the cab I had taken from Mumbai airport. When I called the driver, he claimed he had gone far away, though I could see he was only about 15 minutes from the hotel at the toll. I immediately informed the reception, and what happened next was exceptional. Ms. Vanita, Supervisor, and Mr. Abhishek, Front Office Manager, took personal ownership of the situation. They contacted the driver right away and requested him to return the watch. Even when the driver refused, saying he had another airport drop in Mumbai, Abhishek and Vanita stayed in constant touch with him, tracked his location, and even arranged for a hotel driver to retrieve the watch. Thanks to the extraordinary efforts of Abhishek, Vanita, and the entire Radisson team, I got my Apple Watch back. I cannot thank them enough for going far beyond their duty to help a guest. This wasn’t just great service—it was genuine care, commitment, and hospitality at its finest."

"A newly built hotel and very helpful staffs"

"Small room but clean and enjoyed the breakfast "

"It was ok, but not to what other hotels provide in the area"

"Friendly staff, good breakfast, well located, good deal"

"Good"