Laveno Mombello Hotel Guide - Chiesa di Santo Stefano hotels in Laveno Mombello, Italy.

"We are extremely disappointed with this stay, especially as returning guests who previously had much better experiences. Unfortunately, the hotel has clearly gone downhill and no longer reflects a 5-star standard.The room was poorly cleaned with dust throughout, a dirty bathroom, cigarette butts on the balcony, and a strong smell of smoke despite requesting a non-smoking room. This is completely unacceptable. Room service was also poor, with missing items and cold, low-quality food. Breakfast was disorganised and frustrating — staff were unhelpful, coffee repeatedly had to be requested as it was not available at the buffet, and service in general was extremely slow. We also asked several times for tea and coffee, but it took far too long to arrive. Although I specifically asked for gluten-free bread, none ever arrived, and when we asked if there was any fresh gluten-free bread or pastries available, none were provided. We travel frequently, and this is the first time we have stayed in a 5-star hotel where there were no fresh gluten-free products available at all, apart from a few sealed processed items. This is far below expected standards. The hotel also states it is pet friendly, however dogs are not allowed in the restaurants, which was disappointing. As a result, we had to find nearby dog-friendly restaurants instead. Public areas were overcrowded and noisy, particularly the pool, with little control from staff. Front desk service on arrival was indifferent and unwelcomin"

"Pool not open. Outside restaurant not open. Limited amenities "

"The room was spotless and modern and as expected. The check in process was seamless and the included breakfast was sensational, as was the location and views. I would highly recommend."

"Hotel das not provided electric kettles ,coffee Machine. If you asking than you would be charge $10 a day. "

"Superb host! Our stay in Caravate was truly unforgettable. The property is a beautifully remodeled barn, where every detail has been carefully thought out to create an atmosphere that is both warm and functional. Inside, everything was impeccably furnished, combining modern comfort with rustic charm in the most tasteful way.The grounds surrounding the barn are wide, tranquil, and dotted with fruit trees, making it a peaceful place to relax and unwind. While the house itself doesn’t open directly to expansive views, a short and pleasant trail walk from the property rewards you with stunning vistas over the surrounding hills and countryside. This balance between quiet seclusion and easy access to breathtaking scenery made our stay feel very special.We loved the calmness of being up on the hilltop, enjoying the plain grounds shaded by fruit trees, and then being able to take a quick stroll to soak in the beauty of the panorama. It’s the kind of place that offers the best of both worlds — comfort and serenity at home, with nature’s beauty just steps away.An ideal choice for anyone looking for peace, relaxation, and a beautifully crafted stay in Caravate."

"Stunning hotel where the staff were simply amazing. Super clean, lovely facilities and the room with the lake view was lovely. Highly recommended "