Surabaya Hotel Guide - Ciputra World Mall hotels in Surabaya, Indonesia.

"food options were limited for western traveller. "

"Good hotel, although it's slightly aged, but the experience was nice. And the price is reasonable."

"Beautiful hotel with very friendly staff. Incredible breakfast buffet!"

"Excellent place to stay. Excellent value for money"

"The room is clean and staffs are hospitable"

"I love all design of the hotel, simple and feels comfortable staying 🙂 "

"Nice place, delightful staff "

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."

"Great hotel. 10/10 Totally recommend!"

"We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful."

"Good new hotel, very clean and staff are very friendly"

"Awesome... Strategic location, in central town of Surabaya. Comfy room, clean bathroom.."

"Okay for what you pay for"

"Very comfortable, great breakfast, gym and pool are clean and functional. Staff are very helpful. Had not stayed here for a few years, but will be returning."

"No kettle in the room n need to take from gallon mineral water near the elevator...water is room temperature..Hot water is not working, because not connected to the electrical point..."

"部屋がとても臭かった。"

"Kamarnya bersih, pelayanannya baik sekali, fasilitas lengkap hanya colokan yang sedikit jauh dari meja kerja.. lokasi hotel mudah dicapai"

"Room is clean and location is close to train dtation"

"the room was clean and tidy"

"Good location Overall acceptable"