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"The Warwick hotel needs new mattresses and new pillows. The ac system doesn't seem to allow for guest regulation."

"Absolutely fab hotel, really friendly staff, clean rooms with a very comfortable bed. Whilst it is not a modern hotel & it has no facilities such as bar it is just a few minutes walk from Times Square & is surrounded by restaurants. I would recommend if your wanting a fab base in New York"

"The stay and hotel itself were great, but the staff is really what took it to the next level. Everyone single team member we encountered were extremely hospitable and helpful. Would happily stay here again. "

"Amazing location, just off Times Square! Excellent air con, large clean rooms and comfortable beds. Nice toiletries too "

"This hotel was in a great location. Practically in Times Square, walkable to everything in Midtown. Easy to get downtown and Central Park was a 10 minute walk away. The rooms were a little dated but the beds were comfortable and the room served its purpose. Overall I will stay here again. "

"The gentleman at the reception desk could not have been more helpful and friendly! I wish I had gotten his name!"

"I had a fantastic experience with Public. Air Canada went on strike and only a few us arrived. We booked a suite and they accommodated us to a smaller room and refunded us for the bigger one. Unfortunately the first night, there were a couple fighting the room right next to us. And we told the hotel, they upgraded us to a nicer room the next day and also compensated us for the night before. And I had to stay one extra night and they just let me stay in the same room for a basic room price. Overall the staff were so friendly and I really enjoyed my time there. 5 star! And I will come back again. The only thing is at the restaurant below. The restaurant wasn’t super clean, it had hair on the couches. It doesn’t seem like they do a through clean of the breakfast restaurant. "

"I would definitely stay again. Great value, comfortable space, perfect location and very kind staff."

"great place "