Ciudad Jardin Holidays

We had a fantastic stay at this hotel and couldn’t recommend it enough. We stayed in Room 301, which was really spacious, an extremely comfortable bed and a well-laid-out bathroom. The shower was really powerful, and the room had everything we needed, including a hairdryer. We loved the large TV with channels from different countries. As we were travelling from the UK, being able to watch British TV in the evening was great. The hotel is around a 25 minute walk from the beach, but we really enjoyed the walk. There were so many streets to explore and plenty to see along the way, and Alicante was very easy to get around on foot. The lockers in reception were also brilliant. We arrived before check-in and were able to securely store our belongings while we went out exploring. There’s also a coffee shop on-site, which was a lovely added convenience. The staff were incredibly friendly and helpful. After checking out, I realised I’d left my phone in the room and returned about ten minutes later. They were so helpful in getting it back to me! The cleaners were also so happy and greeted us each time we saw them. Such lovely staff there. Excellent value for money and we would absolutely stay here again. A brilliant hotel with fantastic staff and facilities!

Receptionist support was impeccable and although check in is kinda late (4pm) there was a secure space for your bags. Only improvement would be that the check in details for the building access are shared in advance of arrival - which didn’t happen in my case. Otherwise amazing facilities and easy access to public transport and restaurants.

Clean and well maintained property. Quiet. Very helpful staff. Great experience all around. We’ll definitely think of the Hotel Maya when we return to Alicante. Thank you.

We had an absolutely wonderful stay in Alicante. The location of the hotel was just a few steps from one of the best beaches we've been in our lives. Alicante is such a profoundly beautiful city! Everything was perfect from the room to the cleanliness, the bed was super comfortable... except for two things which were outside of the control of the staff. We happened to have the most noisy and disrespectful people we have ever met in the apartment beside ours. Also we woke up Sunday morning to find out there was a water outage. The combination of both of those things made it very very rough, but again, this wasn't the fault of the staff. They did what they could at least. Other than that we deeply appreciated our stay at My Flats La Marina!