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"Good breakfast options, clean rooms"

"Great Hotel to stay at, very convenience to shopping malls and restaurants. Great and pleasant staff"

"We loved this property. Almost everything about it was great. I say almost because both my husband and I got seriously ill either from eating the food there or by consuming the bottled water, or both. We drank bottled water but felt that somewhere something went wrong with the food. My husband usually never gets ill. I have a sensitive stomach and I decided to eat some raw vegetables the first night that I got there. I usually don't even brush my teeth with tap water when I travel to other countries. I always use bottled water and I did so on this trip. So the only thing that I can say we did wrong was possibly eating the raw vegetables or maybe eating at the buffet. I was sick for days after returning back to the US. But again, the hotel was amazing and so were all of the staff members."

"Staff"

"The most amazing property, just wiah there were smoking areas because the walk to the front gets tiring lol but besides that tiny gripe this is the most amazing hotel i have ever stayed at. 10/10!"

"Beautiful place, helpful staff."

"Everything was great. God bless you "

"Mi estancia en este hotel tuvo tanto cosas positivas como áreas a mejorar. Lo bueno: las habitaciones son amplias, las camas cómodas y la vista al volcán es espectacular. El espacio verde también es encantador. Sin embargo, hubo varios inconvenientes: el hotel no ofrece restaurante en ciertos horarios, y la comunicación del servicio falló: no me avisaron para el masaje ni me enviaron la bata prometida. Además, el área verde estaba abierta sin avisos claros, pero al día siguiente nos dijeron que no podíamos estar ahí. También, en el desayuno, aunque estaba incluido, nos cobraron un extra sin habérnoslo aclarado antes. El hotel tiene potencial, pero definitivamente necesitan mejorar la comunicación y la atención al detalle. ¡Ojalá ajusten esos puntos, porque el lugar tiene mucho potencial!"

"Great hotel, great food!"