Stratford-upon-Avon Hotel Guide - Civic Hall hotels in Stratford-upon-Avon, United Kingdom.

"M"

"Excellent location with just a short walk into city centre beside the beautiful river. The hotel was undergoing some major maintenance work, however, it was clean and comfortable with excellent room facilities. All staff members were friendly and helpful. Great breakfast with plenty of choices. Would definitely stay again, however we would avoid the pub attached to the hotel called ‘The Bear’ which was very run down (ripped seats, broken chairs) and served the worst food we have ever eaten in a restaurant!"

"Met friends here - we were so pleased with our rooms! We chose contemporary, they chose Tudor! We were delighted - will definitely meet up and stay again at this hotel! Breakfast was delicious too! Would definitely recommend!!"

"The staff were kind and helpful. There were extra charges for the car park although this was taken off when we complained. The whirlpool was not working. It did not feel good value for money."

"The location is central. The hotel is unique with spacious rooms and fabulous bathrooms. Everything in the room was complimentary. The staff were extremely friendly and helpful. We all enjoyed the breakfast and both the chef and the waitress exceeded our expectations, in particular regarding the gluten free requirements that my daughter has. I wish we had stayed more nights. We'll go back when we return to Stratford."

"Yes all good"

"Overall, we were a bit disappointed, but since we were exhausted from our day of travel with no sleep for over 24 hours, and we were only staying one night, it served a purpose. Check-in was simple enough, but our interactions with any staff was only to pay and be handed the key. There was no real effort to make you feel welcome. Room didn’t seem to have been cleaned since the previous guests. Yes, there was fresh bed linen and towels, but the bin hadn’t been emptied and the toilet paper roll was half used with the empty roll still sitting on the toilet tank. One bath towel had brown stains on it. It’s the little things that matter. Probably the most bizarre and annoying thing was the bright green exit sign above the door (with no obvious way to turn it off). It lit up the whole room with an eerie glow all night. On the plus side, the room was relatively quiet and bed was quite comfortable. (But remember, we WERE exhausted, so we probably would have slept well on a bed of nails. All in all, it was okay for a rest stop, but I’d think long and hard before making it your base of operations for a longer visit. "

"Excellent location, room and breakfast "

"Beautiful hotel, with helpful staff. We really enjoyed our stay and found the location was great for exploring Stratford. "