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Reviews of Westgrove Hotel

4 out of 5
Westgrove Hotel
Abbeylands, Clane, Kildare

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 199 reviews" "
Rating 8 - Good. 71 out of 199 reviews" "
Rating 6 - Okay. 14 out of 199 reviews" "
Rating 4 - Poor. 11 out of 199 reviews" "
Rating 2 - Terrible. 5 out of 199 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and very hospitable staff.
Stayed 2 nights in Mar 2024

4/10 Poor

steve

Stayed 1 night in Jan 2024

8/10 Good

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2023

8/10 Good

Brendan

Liked: Property conditions & facilities
Good value for money
Easy parking and handy for our dog with lots of space nearby.
Stayed 1 night in Oct 2023

6/10 Okay

ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Pub staff were great.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Very disappointing stay. Definitely not a 4 star. Food would have been better in a chipper take away. It was noisy. Such a lot of space to eat in yet we were placed crowed together in the middle of two families. Room was 2 star. Hot and noisy due to air conditioning fans outside yet we had none in our room! Tv was miniature so no wet both beds in the term room could see it. Not good enough in so many areas to meet a 4 star. Will not be returning.
Stayed 1 night in Aug 2023

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Robert

Liked: Room comfort
Disliked: Cleanliness
Westgrove
Definitely not a four star Hotel!! We had to be moved from the room we booked as there was an unpleasant smell in it and the carpet had a lot of stains and black marks on it.The menu is selective and overpriced the staff very friendly and accommodating
Stayed 3 nights in Jun 2023

10/10 Excellent

Christofer

Liked: Cleanliness, staff & service, property conditions & facilities
I loved seeing the ruins of the Abbey just outside the hotel, and it's a very short walk to the town where you can find some great old pubs and restaurants.
Stayed 1 night in Jun 2023

10/10 Excellent

Sharlene

Stayed 1 night in Jun 2023

8/10 Good

Tim

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Excellent, and nice to be able to find a hotel that hasn’t been blocked. Booked to economic immigrants.
Stayed 1 night in May 2023

8/10 Good

Philip

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Mr B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rating not merited
Room fine but service manager entered room at 10:20am despite checkout time of Noon, disgraceful given the system should know when a room has checked out. Reception not overly receptive when this intrusion pointed out. Definitely not a 4* service. Won't be back.
Stayed 1 night in Dec 2022

10/10 Excellent

Zara

Stayed 1 night in Nov 2022

8/10 Good

Cyril, Co-Wexford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Food and drink excellent.

10/10 Excellent

Moshe

Stayed 1 night in Oct 2022

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
Very nice hotel. Bed was comfy. Room was spotless clean and neat, Will visit again
Stayed 2 nights in Oct 2022

10/10 Excellent

Rachel

Stayed 1 night in Sep 2022
Response from Amanda O'Sullivan on 5 Oct 2022
Dear Rachel, many thanks for your 10 out of 10 review - we appreciate it!

8/10 Good

Mary

Stayed 1 night in Jan 2022

8/10 Good

Tino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service very good room was clean but a bit too hot disappointed that the Italian restaurant has gone
Stayed 1 night in May 2022

2/10 Terrible

Seosamh

Stayed 1 night in Apr 2022

10/10 Excellent

Edilaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Mar 2022

8/10 Good

Elliot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Brónach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Gavin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Go woke up at 2am by a group fighting in the hallway rang reception security came up. The group settled for a half a hour. The made noise for the next 3 hours. Call security 3 more time group should have been removed from hotel. The next more at 11.40 cleaner came to door and told us it was 12 o clock and she needed to clean room. I told her it was 11:40 and check out not to 12 but we were going now. I thought it very rude especially after get no sleep that night.
Stayed 1 night in Dec 2021

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible, underground parking. Attentive friendly staff. Good tasty food. Spa & leisure facilities are excellent.
Stayed 3 nights in Oct 2021

2/10 Terrible

Sarah

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Neil

Stayed 1 night in Oct 2021

8/10 Good

Noor Farahnadiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Comfortable accommodation
Stayed 2 nights in Oct 2021

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel and lovely staff. Well placed for my business trip and will deifnately use again
Stayed 1 night in Oct 2021

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Noise
Everything was ok until half 4 in the morning when they started loading trucks , people shouting and laughing whilst doing it , it sounded like someone was hitting a steel pipe off the floor and this went on for over an hour which kept me awake for the rest of the night . We went for breakfast which was fine and when leaving I asked could I bring a coffee up to my room. The girl making it asked me and my partner 5 times if we where residents, I offered to pay for the coffee because I felt like I was being interrogated. Eventually got the coffee asked again if I wanted to pay and then said no if you say you are a resident then ok. So rude and a pity because the rest of the staff couldn’t be any nicer.
Stayed 1 night in Sep 2021

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 2 nights in Sep 2021

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice spacious hotel
Stayed 2 nights in Aug 2021

4/10 Poor

Brigid

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Classic double room....a fridge and more electrical sockets would be good but other than that it was fantastic
Stayed 4 nights in Jul 2021

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay at the Westgrove and the staff were so helpful with the Covid restrictions in place and made me feel comfortable during my stay.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Finbarr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Oskars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Large hotel, plenty of parking, unfortunately it was very quiet and soulless, mainly due to the current restrictions I would suggest but the bar is poorly laid out and doesn’t encourage any atmosphere. Also with restrictions on leisure centre i didn’t get to use facilities. Breakfast was good as was dinner.
Stayed 1 night in Jun 2021
Response from Amanda O'Sullivan on 16 Jun 2021
Dear Guest, many thanks for taking the time to post a review of your stay with us. We are sorry to read that you found the hotel to be soulless and that you did not find our bar to encourage any atmosphere. Things are certainly a little different due to COVID restrictions but we would still like our customers to feel there is a good atmosphere around the hotel, although it can certainly be quieter on some days. It is unfortunate that you were not able to use our Leisure facilities on this occasion - it has been so busy there since reopening as everyone is very keen to have their swim or gym time. We are glad to read that you found both your breakfast and dinner to be good. Kind Regards, Amanda O'Sullivan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021