Punta Cana Hotel Guide - Coco Bongo Punta Cana hotels in Punta Cana, Dominican Republic.

"Roof was leaking in our room, hot tub smelt like sewage, fan stopped working, door handle was broken. Got the elite package, nothing elite about it other than we got a different menu. No music, nothing happening on the adult side. More happening on the family side. Couldn’t get reservations for restaurants that were half empty. They did come and fix some of the issues. The staff if you didn’t get alcohol ignored you in some restaurants. We ordered food from one place and wish I was lying, but 1min later food was out. Asked for the meat to be medium rare it was well done and husbands chicken was ice cold. We just got up and walked out. Went to the bar and had better steak sandwich. Butler George we had was great and very helpful. "

"Excelent in everything!!!! "

"The restaurants were fully booked every night, it wasn’t convenient to make reservations since they don’t allow reservations to be made while booking the vacation. We didn't get to try any of them except the steakhouse. The only times available (sometimes) were between 9:30-10:30 and they recommended going to see them periodically throughout the day to see if people had cancelled their reservations. We tried tha and there was barely cancellations but when we walked by the restaurants they weren’t crowded. When we finally got a a reservation to the steakhouse the food was cold and looked exactly like the food from the buffet. Other than that the resort itself was beautiful and had tons of fun at the pool and beach. Most of the staff was friendly. Resort is huge so a lot of walking!"

"Pool was great, beach was great. Water park was great. However , No room towels it was a hassle to get shower towels. One day our water was brown and they messed up our room assignment. Refrigerator didn’t work but they replaced it. Bathroom set up had no privacy. Overall enjoyed our stay just disappointing with certain setup and obstacles. "

"Satisfied "

"Perfect stay. It was a last minute find and we loved it. "

"The hotel is still under construction. So noise , lots of noise. Our room had been renovated. Lots of rust and grunge in the bathroom. A/ C worked well. Bed was comfortable. Bare minimum. Loud mysic and traffic noise most of the night."

"Address was wrong and no answer from management. Lost money. Never found the place and no information was available. "

"Great spot....everything was on point. Im definitely coming back. "