Collegeville Hotels

"This was my second stay and it was not as good as the first. This time, my shower was dirty, the shower shelf literally fell off the wall, the room A/C was not powerful enough (I like it cold to sleep), and somehow this room's bed was not as comfortable as my first stay's room. I'm chalking it up to a bad day and I will be back most likely."

"The breakfast menu, or even option was NOT mentioned to me. As I waited in line I heard the front desk staff give the welcoming speal to the 3 guest in front of me checking in. But then when I checked in NOTHING! "

"The hotel was great "

"We had a non functioning hot water handle in the bathroom. The engineer couldn’t budge it without a wrench! So we didn’t have use of that but the hotel was trying to be accommodating except they couldn’t give a discount or comp because we booked through a 3rd party! If only I knew! I won’t be using hotel.com because there’s very little that could be done except through them and there wasn’t an easy way to get in touch with them so it probably went unreported! Don’t want to say never again but this has soured us on using any other or this, 3rd party service."

"Excellent customer service. Everyone was so friendly and helpful. The place is beautiful and so clean!! Would love to stay here again!"

"Ncr"

"Breakfast was awesome! Staff friendly. Great place to stay. "

" parking was easy, the heater kept the room warm"

"This hotel should never be given a rating of more than a 3/10. The sheets were stained, the room smelled like too much cleaning product that I could taste it. The pillows were flat, old and soiled. The drape might as well been clear because it didn’t block the sun at 7am. Every sound in neighbors room and hallway was heard. It seemed shady where it could have been a rent by the hour. When I asked to speak to management I was told I couldn’t have that information. There was no email, no phone, no business card to contact the manager. I felt hopeless but thankfully I booked it with Expedia so I was refunded one night. On top of that golf courses aren’t safe to live/ stay by because of all the toxins so I learned so much! "