Wayne Hotels

"I visited Club Quarters Hotel Rittenhouse Square, Philadelphia. Pennsylvania March 28- April 2 2026. I had a horrible experience at Club Quarter. The rooms were extremely small. The hotel indicated they served breakfast on Expedia and when I inquired about the time of breakfast, they laughed it off saying “everyone asks about breakfast.’ My colleague was disabled and had a wheelchair and his room did not meet ADA accommodations standards. I opted in getting a bigger room for an additional fee. The room had cigarette burns on the carpet, hair in the shower and makeup stains on the walls. It appeared there was no housekeeping in that area of the hotel. I was highly disappointed and dissatisfied with my hotel and the experience. Further, the lobby door would not open upon entering everyday. The hotel is located in a bad area and the homeless is everywhere. "

"👎"

"It was perfect, place was clean, food was very good and overall my stay was WONDERFUL "

"Good point"

"I had a good stay. However, on the checkout day, I left the room early to take my larger bags to the car. When I came back, housekeeping had started cleaning the room and threw away some items that were not garbage. This was disappointing. "

"This is my favorite place to stay in the city. I always get top tier service from the staff. Tamika always makes sure I have a smooth check-in and alway very welcoming for a perfect stay. Joe always on point with pick up and just making the property upbeat and positive. All the other staff always have been great , there is also a GM or management making the property is in tip top condition and asks how is everyone’s stay(genuinely meaning it) I appreciate them all. I look forward to the amazing room and always clean. I had a chance to workout last night(nice and quiet) Thanks again Family! Best, Sun-Raw aka Sunny "

"When I entered the room, I noted the following damages and provided feedback to staff. - Damaged leather on the bed headboards and chairs - Damage to the door - Issues with the bathroom caulking They mentioned they noted into account, when checking out I mentioned again and nothing was on account. Ensure you check the room for damages. "

"The front desk clerk was an all-star. Everything else was a little better than OK, but not amazing."

"Our corner room was lovely."