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"Excellent customer support. Namely , Romeo and Georgia . "

"All the above they all were very nice and professional will go again loved it."

"Stayed here last weekend, we loved it! Pros: - friendly/helpful staff - overall nice quality, clean, boutique type hotel - location - about a 7 min walk to main street, walk across the street and ski down to a lift. - live music in the lobby in the evenings (fri/sat) was very good - ski valet - they store and warm/dry your boots and skis - you enter from the lobby area or outside and go right out to the mountain - they store your shoes while you go and they are super quick and helpful - 2 hot tubs out on a deck - free hot cider every day after you get back from the mountain - free smores at the fire pit one night a week - shuttle - evenings it comes about every 10 min to various spots on main street. it was hard to figure out at first but just ask the lobby staff to explain the website to you then it's easy to understand! Takes you to main street or back to the hotel - great option if you don't want to walk. -Staff is super friendly. - room was very spacious, plenty of drawer space, and various hooks and hanging areas for all your ski gear!, Cons: - if you are on floors 6 -10 you will have to take two elevators to get to your room. you have to walk down a LONG hallway for the first and then down another hallway to get to the 2nd elevator. I chose my room on the 10th thinking I would get a better view but then it was a hassle every time to go to lobby. - breakfast options were ok - could use more options. There was a burrito, couple breakfast sandwiches, muffins, and pastries"

"My wife casually mentioned we're celebrating my birthday early without expecting anything special. Staff went above and beyond and decorated our room, left a hand written card and a little treat. We really appreciated the thoughtful gesture! What a sweet surprise! Will definitely be back if we were in the area again."

"Clean room, amenities, excellent staff."

"The room was perfect! This is an amazing, historic hotel and I am glad my family was able to experience it!"

"Very chill place, close to the belly up. "

"Yes"

"The room was perfect, very clean and thoughtfully designed. The staff was very friendly and helpful. "