Reception
Check availability

Reviews of Ashley Hotel

2 out of 5
Ashley Hotel
Coburg Street, Cork, Cork

Reviews

6.8
Rating 10 - Excellent. 54 out of 273 reviews" "
Rating 8 - Good. 87 out of 273 reviews" "
Rating 6 - Okay. 66 out of 273 reviews" "
Rating 4 - Poor. 38 out of 273 reviews" "
Rating 2 - Terrible. 28 out of 273 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

brianna

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The property was ok, not exactly what we were expecting, a bit more run down than the advert for it appears.
Stayed 2 nights in May 2024
Response from The Ashley Hotel on 12 May 2024
Thank you!

4/10 Poor

Abi

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
This place has such potential if the owners would put in some good time updating the place. The biggest frustrations for us were the intense smell of mold in the entire building (there was so much plush carpet), the cleanliness of our bathroom floor, and the paper-thin pillows. However, the staff could not have been more fantastic. A person in our travel group was very sick, and the staff were quick to help give us access to a microwave and dish ware so they could enjoy some soup. It was a small gesture, but so kind and appreciated. The facility was not ideal, but the staff seems to really care about the customer experience which improved our experience.
Stayed 2 nights in May 2024
Response from The Ashley Hotel on 12 May 2024
Many thanks!

8/10 Good

Megan

Stayed 1 night in Dec 2023
Response from Ashley Hotel on 8 Apr 2024
Thank you for your feedback

6/10 Okay

Emma

Travelled with group
Stayed 2 nights in Nov 2023
Response from Ashley Hotel on 8 Apr 2024
Thank you for your feedback

10/10 Excellent

Robert Dara

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Ashley Hotel on 8 Apr 2024
Thank you for your feedback

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small clean welcoming hotel.
Stayed 2 nights in Nov 2023
Response from Ashley Hotel on 28 Nov 2023
Thank you very much for your feedback

6/10 Okay

Philip, Stockport

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Hotel was convenient but no bar or dining though. Room was very hot had to get reception to turn radiators off and provide a fan. Woken up by room next door arriving at 3am and were very noisy.
Stayed 1 night in Oct 2023
Response from Ashley Hotel on 31 Oct 2023
Thank you for your feedback

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
House Rules
An interesting hotel…. Quite tired but yhe staff could not be more helpful. Arrived with Storm Babet which probably accounted for the water leaking through the light on the corridor! The house rules are like something from the last century but it was clean although my towels smelled damp.
Stayed 2 nights in Oct 2023
Response from Ashley Hotel on 20 Oct 2023
Thank you

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Think Twice!
The hotel is way past due for an update. Our room smelled and there was no air circulation. The shower would not shut off and filled the room with condensation. Two days later it was still very damp in the room. It is an adult hostel level hotel. Not worth what we paid. On the bright side, the staff was extremely nice.
Stayed 3 nights in Oct 2023
Response from Ashley Hotel on 20 Oct 2023
Thank you

10/10 Excellent

Josephine

Travelled with partner
It is very central and near to the main shopping areas and within walkable distance from the tourist attractions.
Stayed 3 nights in Sep 2023
Response from Ashley Hotel on 5 Oct 2023
Thank you for your review.Greetings.

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ashley Hotel on 16 Sept 2023
Thank you very much for your fantastic feedback. We appreciate it.

8/10 Good

Barrie

Good pub across the street.
Stayed 3 nights in Aug 2023
Response from Ashley Hotel on 8 Sept 2023
Thank you

8/10 Good

Guislaine

Travelled with partner
Liked: Cleanliness, staff & service
Not modern but very comfortable.
Stayed 2 nights in Aug 2023
Response from Kind Regards, on 4 Sept 2023
Thank you!

10/10 Excellent

Áine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ashley Hotel on 29 Aug 2023
Thank you

2/10 Terrible

Tierna

Stayed 2 nights in Aug 2023
Response from Ashley Hotel on 29 Aug 2023
Thank you

8/10 Good

Peter

Stayed 3 nights in Aug 2023
Response from Ashley Hotel on 5 Sept 2023
Thank you for your 4 star rating, we appreciate it.

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Ashley Hotel on 25 Jul 2023
Thank you very much for your excellent feedback

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Ashley Hotel on 11 Apr 2023
Thank you for your rating.

6/10 Okay

Gwen

Travelled with group
Disliked: Property conditions & facilities
Hotel very close to town centre, bed comfortable and clean but hotel very dated and hallway stank of weed on the top floor
Stayed 1 night in Feb 2023
Response from Ashley Hotel on 2 Mar 2023
Thank you for your feedback.

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Certainly interested if the Ashley Hotel offers any discounts or rewards for customers. Would love to stay there again.
Response from Ashley Hotel on 9 Dec 2022
Thank you for your wonderful feedback

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Ashley Hotel on 19 Nov 2022
Thank you for your rating

6/10 Okay

Ciara

Stayed 2 nights in Oct 2022
Response from Anita on 28 Oct 2022
Many thanks Stay safe

6/10 Okay

Brogan

Travelled with group
Liked: Cleanliness, staff & service
Clean quiet stay! The rooms look nothing like the pictures, the hotel hasn’t been renovated for 50 years. It feels like you’re staying at your nanas house. Staff are friendly and pub across the street is great!
Stayed 2 nights in Oct 2022
Response from Kathy on 15 Oct 2022
Dear Guest, thank you for your opinion.

10/10 Excellent

Niall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Kathy on 15 Oct 2022
Dear Guest, thank you for your fantastic 10 star rating.

10/10 Excellent

Anne-Carmen

Stayed 1 night in Aug 2022
Response from Ashley Hotel on 14 Aug 2022
Many thanks

10/10 Excellent

Kelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved its historic character, perfect for experiencing Irish hospitality!
Stayed 2 nights in Jul 2022
Response from Kathy on 28 Jul 2022
Dear Guest, thank you very much for your fantastic 5 star rating and kind words. Stay safe!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location and fair price
But very noisy at night. Comfortable enough, staff often seemed a little clueless. I was amused by the fact that they were not serving breakfast "due to covid restrictions" (in July 2022, nowhere else was under these restrictions) but had a sign in their window advertising for a breakfast cook! A little annoying as none of the local cafes opened before 8 (the one I was recommended didn't open until 9.30) and I needed to get out early in the mornings.
Stayed 4 nights in Jul 2022
Response from :) on 26 Jul 2022
many thanks Stay safe

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Kathy on 15 Jul 2022
Thank you for your positive feedback

8/10 Good

Hannah

Stayed 2 nights in Jul 2022
Response from Kathy on 15 Jul 2022
Thank you for your positive feedback

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quite dated but the staff were so friendly and helpful. It was clean and well kept. I was very pleasantly surprised. Quie expensive though.
Stayed 4 nights in Jun 2022
Response from Kathy on 2 Jul 2022
Dear Guest, thank you for your feedback

8/10 Good

Sheila

Stayed 1 night in Jun 2022

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely.
Stayed 1 night in Jun 2022
Response from Ashley Hotel on 30 Jun 2022
Thank you for your review. Stay Safe!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Smelled when window was shut
We had two rooms for our family. One smelled bad if we shut the window. It was hot in the room so having the window open wasn’t a problem. The other room was warmer as it was up another floor. It remained hot in the room all night. It is in city center which is great for nightlife but no so great if city noise keeps you awake.
Stayed 1 night in Jun 2022
Response from Ashley Hotel on 30 Jun 2022
Thank you for your review. Stay Safe!

4/10 Poor

Lauren

Stayed 1 night in Jun 2022

2/10 Terrible

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Hotel from hell
The Ashley hotel is the closest thing to a homeless hostel I have ever stayed in. On arrival checking into the room I discovered that the pillows had no pillowcases on, the pillows were stained and well worn. The hotel decor was like something out of a 70’s horror movie. Different colour carpets. The room had wood chip wallpaper which was peeling in parts. The bathroom had a mishmash of 3 different tiles. In general it was a horrific stay in a substandard hotel which was way overpriced.
Bathroom horror
No pillowcases
Stayed 2 nights in Jun 2022
Response from :) on 12 Jun 2022
Many thanks Stay safe.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Ok for a night
Very kind and friendly receptionist. Comfy bed. Bathroom needs desperatly to be remodeled. Good location
Stayed 1 night in Jun 2022
Response from Kathy on 10 Jun 2022
Dear Guest, thank you for your feedback. We hope to see you again in the future.

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I worked in the hospitality industry half my life and the attention to detail was immediately evident to me upon arrival. Ive been traveling five weeks and this has been my quietest most restful stop. I love walking and the access to a river walk all the way in to town was a big plus for me. Has all the warm and friendly feel expected of a family run B&B with the profesional detail of a hotel. Love this place!
Stayed 1 night in May 2022
Response from Anita on 16 May 2022
Many thanks Stay safe!

8/10 Good

Jessie

Travelled with group
Liked: Staff & service
Disliked: Amenities
Location was amazing and the staff was super friendly! However, the parking can be a bit tight, so I'd recommend the Q lot. The hotel is charming and old, but the lack of some amenities promised on sight and on signs in the rooms was disappointing and did cause issues during our stay. Overall, it was great for passing through Cork!
Stayed 1 night in Apr 2022
Response from Ashley Hotel on 8 Apr 2022
Dear Guest, thank you very much for your feedback and 4 star rating. Stay safe!

6/10 Okay

Raymond

Hotel is in excellent location but could be doing with a refit very tiered and shabby
Stayed 4 nights in Mar 2022
Response from Anita on 22 Mar 2022
Many thanks We are working all the time to improve our little Hotel

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Ashley needs a complete overhaul. No breakfast supposedly because if Covid but the bar was open with seating. Limited drink as they ran out. It was clean and the staff lovely but overall condition very poor
Stayed 1 night in Dec 2021
Response from Ashley Hotel Team on 17 Dec 2021
Thank you very much for your feedback. Stay safe.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from Ashley Hotel Team on 24 Nov 2021
Dear Guest, thank you very much for your excellent rating! We hope to see you again in the future. Stay safe!

8/10 Good

Sean

Liked: Cleanliness, staff & service
Good stay would go again
Stayed 2 nights in Oct 2021
Response from Ashley Hotel Team on 28 Oct 2021
Thank you very much Sean, we hope to see you again. Stay safe!

2/10 Terrible

Elmina

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had booked twin beds for a night that cost €103.53. Instead we were given a tiny room with a double bed because they supposedly had no twin bedrooms left. The room smelled damp, and the mismatched furniture was depressing. There was an old poster of "Out of Africa" hung on the wall, because nothing screams safari like Cork. It was cold because the heater was not working. The woman (who was not the manager) at the reception was kind enough to give us a tiny electric heater, and it's thanks to it that we didn't die during the night. The bathroom also had a bad smell, and the tub's drain stopper was removed to ensure we would not be able to enjoy a bath. On on our way out, we noticed the maid was cleaning a much nicer room with twin beds and nicer furniture, Unsurprisingly, that room had been given to Irish people.
Stayed 1 night in Oct 2021
Response from Ashley Hotel Team on 8 Oct 2021
Dear Elmina, thank you for your feedback. Firstly, as it was explained to you on a few occasions by members of staff - you did not book a twin room for your stay but a double room (I would like to refer you back to your booking confirmation). However if we had only a twin room available we would have offered it to you but we were fully booked on that day already. Every bedroom in our hotel is individually decorated and I am sorry to find that the decor was not to your liking. In fact that room is one of our guests' favourite. Stay safe!

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2021
Response from Ashley Hotel Team on 8 Oct 2021
Hi James, thank you very much for your 8 star rating. We hope to see you again in the future.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lady runs the hotel, happy to help with questions and advice
Stayed 2 nights in Sep 2021
Response from Anita on 27 Sept 2021
Many thanks continue to stay safe.

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room had n0 window or light!
Stayed 1 night in Aug 2021
Response from Anita on 24 Aug 2021
Hi I understand new Hotel sometime have some bedrooms without windows but all our bedrooms have windows. Thank you for your review and stay safe.

10/10 Excellent

Neil

Stayed 1 night in Aug 2021
Response from Anita on 27 Sept 2021
Many thanks Stay safe!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. We booked last minute because the B&B we reserved could not accommodate us due to a COVID contamination. For us the hotel saved our visit and was good value for the money. I enjoyed to woman at the front desk who is the owner.
Stayed 1 night in Jul 2021
Response from Anita on 12 Aug 2021
Many thanks and stay safe

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location lovely friendly staff and does exactly as it says on the tin.
Stayed 1 night in Aug 2021
Response from Anita on 11 Aug 2021
Thank you! and remain safe

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Value
Hotel was old style but the rooms were big and clean. The staff were very friendly and helpful. No complaints whatsoever.
Stayed 2 nights in Oct 2020
Response from Ashley Hotel Team on 6 Oct 2020
Thank you for your review Stay Safe