Cortland Hotels

"There was no option to check in early because "housekeeping wasnt done cleaning the rooms". There were only 2 people working there and they were at the desk. NEVER saw ANY housekeeping staff OR evidence they existed since our rooms were NOT CLEAN when we were finally allowed to check in. Elevators out of order. Pool was freezing AND green. Card locks to exterior doors not working (anyone off the street could walk in to guest room hallways) toilet was wobbling. Showers were mildewed. When power went out due to a car accident NONE OF THE EMERGENCY EXIT SIGNS WORKED. There was more but not enough room here to list everything. We took pics and will be reporting them to Radisson corporate and probably the local fire inspector. Could have been a decent stay if it had been safe and clean. Oh, their idea of breakfast was coffee and a bowl of apples and oranges. Restaurants and bar were not open. Might be a fun stay if sleeping in abandoned places is your thing. The beds were comfortable and clean. No ice machines. Both men who worked at the desk were rude but that was probably because they were tired of dealing with complaints. My daughter and her partner stayed across the hall and the night the lights went out her manual lock fell apart. She went to lock the door and it fell off in her hand. Could have been a great place to stay, even without the pool and other "amenities " if it had been CLEAN and SAFE at the bare min. if this review is removed, i will NEVER trust hotels.com"

"False advertisement, the first room had boogers on the wall dry blood on the mattress and urine stains the microwave had no stand and the whole place smelled of pot "

"Close to conveniences such as stores, gas stations, and restaurants"

"Room was ok, We liked stand up shower ."

"People were friendly great staff "

"Front desk associate was rude, and my neighbors in the room next to me were in a full blown fight and they didn’t do anything. I had my daughter with me whom was terrified. The breakfast is nothing more than a bagel, jelly, cereal and warm milk. The pool is green, and the stone inside the pool is coming off, cut my daughter’s toe. The room offered 4 very small throw pillows rather actual pillows for beds. Very sketchy, nasty, ran down! "

"Yes wonderful "

"Clean room comfy beds"

"Clean room Very good staff "