Cosmopolis Hotels

"We stayed 3 nights and they never cleaned our room once. When asked why this was the case, they blamed us. They said that because we didn’t put out the “please clean the room” sign we were at fault. Never heard of this rule before, but we made sure to put it up the second day. Again our room was not cleaned. Again we were blamed for not putting out the sign. On checking out I asked them to rectify this problem and they refused. Horrible customer service if you can even call it that. Save yourself the grief and stay somewhere else. "

"We love the ocean everybody was extremely nice love the little cabin it was so quite"

"Perfect for us and our pup!"

"Beautiful facility, wonderful staff, delicious breakfast and our ocean view room exceeded our expectations."

"Loved the pool and hot tub."

"For the money, I cannot think of a better value! I’m traveling for a new job and needing a place relatively close to Aberdeen. Since I have had HORRIBLE experiences in Aberdeen, I decided to check this place out and I cannot recommend it enough. I was not sure if I had the right place at first as the big sign outside reads “Ocean Shore Resort” and doesn’t mention American Value Inn except for a decal on the door. So I thought I was at the wrong place for a few minutes. Perhaps since it’s the off season, I had to call the manager to check in but she came in within five minutes and checked me in quickly. The room is very clean and modern. Had all the necessities. It was so quiet though I was glad to see that they do provide ear plugs as well just in case. It’s a great little place and I’ll definitely be staying here if I come during the summer with my family. "

"Everything was fine but when we unfolded the couch to make the bed there was 1 black crusty sock sitting there. And 1 dog who constantly barked when the owners left the room(quite often)"

"Our room was not ready still at the check in time of 4.00 pm! Once we finally were able to to check in we had to call the front desk for towels and coffee that was not restocked! They use top sheets on the bed as a bottom sheet and we got our feet stuck in the sheets throughout the night! We were supposed to have a double head shower but only half of the shower worked, and when we complaied at check out we wete told, or sorry we knew it wasnt working correctly! Then why werent we told this at check in? For a room (siluite) that costs $ 250.00 a night the entire shower certainly should have been working! We have stayed here before, and it was great! This time the service was completely subpar, and if your room isnt ready to check into at 4.00 pm there is an issue for sure! Then it wasnt even stocked fully when we checked in and management was not helpful! The casino was fun, but honestly the hotel part this time was very disappointing!"

"This is our go-to place every time we go to Ocean Shores. It's pet friendly they even have treats and bedding for the pets. Easy access to the outdoors when you have a dog. The staff is amazing and facilities are very clean."