Costa Teguise Holidays

The Location is placed very near to all amenities although if you didn’t know the area, it would not instantly seem so and you have to walk around the perimeter of the complex to get to the main street as there is no gate cut-through. For expediency I have bullet pointed the positives and the negatives and score at the end. Negatives; • No Washing machine. • Very basic cooking facilities i.e. Microwave & Electric Hob. • No broom or dustpan and brush or pegs to hang washing. • No iron without payment. • No water in fridge or any complimentary coffee/tea on arrival in apartment. • No pool towels, additional door key for each occupier, Room Safe access, Air con/ TV remote without payment or deposit and must be in cash. • TV is basic and had cobwebs behind. Unable to plug i.e. a fire stick in as only one socket for the TV. • Poor or no night entertainment. • No communal feel around bar area. • Towels not all changed. Positives; • Has three pools & play areas for kids if you have them. • Has a little shop in complex for fresh bread, milk, drinks and the other basics. • Reception open 24/7 • Astro turf 5- a- side Football pitch and Tennis court. • Gym/Indoor Pool & Sauna although not really used by anyone while we were there. • New Aldi supermarket about 10 minute walks away. • Comfortable apartment for short stay only. Air con in bedroom only. • Comfortable beds. Compare to other surrounding apartments we have stayed in before in this area, it’s quite poor. 6/10

Property is lovely, beds are comfy although pillows are not. TV did not have any English Channels, only Spanish and lots of German. The pool area is nice although there is no refreshment bar which would have been nice. Not much in the area, dining and shops is very limited.

This property was extreamly clean and very affordable

Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.

This is a beautiful hotel. We were very lucky to get an upgrade and the suite was spacious with a wonderful view overlooking the ocean. Only downside for us was the size of the hotel. We prefer smaller, boutique type hotels and this hotel is quit large. There is also limited places to eat (only one dining room) unless you want to walk to the nearby wharf.