St Albans Hotel Guide - Cotlandswick Leisure Centre hotels in St Albans, United Kingdom.

"Comfortable, good sized (for Europe) room, excellent location in city center. Only thing we weren’t happy with was our check in experience, but that was a system design issue, not the on-site staff’s fault. They should ditch their self check-in kiosks, which weren’t able to work for any guests when we arrived, and just put a proper registration desk back in and staff it full time. They’re clearly trying to save on labor costs, but it started off the otherwise pleasant stay on a negative. "

"Rooms were always cleaned well, staff very friendly and helpful "

"Food was lovely but when we had meal in the restaurant Saturday night we was not told until we sat down and looked at menu we could only have soft drinks as their licence had not been renewed in time. We should have been told this on arrival Rooms were horrible. Lumpy bed and pillows and very small bathroom "

"The staff were amazing when my daughter who has autism couldn't settle in the room. They found us an alternative room with seperate beds and where she could have the window open all night. (IYKYK) The breakfast was plentyful with many options and cooked to perfection. We found the location quiet with many amenities local to the hotel should you need them. Warner Bros Harry potter Studio only a short distance away, so was perfect for our visit. Would recommend this great value, clean and welcoming hotel. Only negative, the mattress was too hard for us.......but that's just how it is when staying away from home, and missing your own bed slightly 😁"

"Clean , spacious room. Easy access instructions. Free parking. Excellent location. Have stayed before , will be staying again."

"All's good"

"Nice clean Appartement and close to the centre of St Alban's "

"Communication was non-existent - despite sending plenty of messages through the Expedia app, in the end I only got to speak with the owner when I was stood right outside the property. The beds are next level uncomfortable - very springy and one of them had a proper dip in its middle. Not recommended."

"The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly. A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button. The shower door needs a bit hard push to lock and avoid water came out. Overall is satisfactory! If a mirror added inside door the wardrobe, it would be great. "