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"Amazing staff, clean rooms Very accommodating to your needs "

"Yes the staff was excellent. "

"This was our first visit to Cozumel Hotel & Resort. The staff were all very friendly and helpful. The food is so-so. They had a beach BarBQ one day by the ocean and that was very good. The beach is clean but small. Easy access to the ocean for snorkeling. Overall we enjoyed our vacation. "

"Clean friendly enough choices in foods and restaurants. Always helpful in all situations "

"Clean Room, but there was a bad smell , that would come and go The staff was excellent, very friendly DJ Angel was great , and bar server Miguel was on point too. Food was pretty good and overall a great value for the cost. We would recommend. Great snorkeling from our beach too"

"The beach was absolutely amazing. The rooms were fine , not luxury-level, but comfortable and certainly not the worst we’ve experienced. The overall layout of the resort is wonderful, and the property itself is beautiful and very well maintained. Unfortunately, the biggest disappointment was the food. Most of it was served at room temperature and lacked flavor. We made a reservation at the Italian restaurant one evening, hoping for something better, but it fell short. I ordered the ravioli, and when my plate arrived, there were only two regular-sized ravioli, not large portions, just standard size,which was surprising and underwhelming. "

"It is ok for a basic clean three star like hotel. Centrally located for scuba meeting place"

"We had a great star at this resort! The staff were amazing (shoutout to everyone that works here)! The pool and beach were fantastic, however I do have a major complaint - they need more sand on the beach volleyball court. Multiple people were smacking their knees and toes off of cement as there was the tiniest layer of sand over concrete. It’s been 4 days and my knee is still disgusting and won’t heal and it’s been cleaned and take care of properly. The food was good, but I was disappointed with how the smokehouse restaurant only had Americanized type food. We were excited for a nice steakhouse type (something more authentic, but pub style food) Resort was beautiful. A little confusing to get around at times, but it was a fun challenge at first Rooms are nice, but the bathroom has no fan or windows that open - you can hear everyone doing their business in there and it smells up the whole room. Not having windows that open also caused our stuff to be damp and musty smelling. Beds are comfy "

"The resort is lovely. The staff are amazing. We had to change rooms our second night because the one we booked was not available. They were good about it. "