Orlando Hotel Guide - Cranes Roost Park hotels in Orlando, United States of America.

"Yes"

"The man at the front desk was really really nice when I checked in Friday. The only thing is is that they put us in room 219 when we got up to 219 after they told us that the elevator did not work did we realize that somebody was already enrolled 219 then I put us in room 357 they come to find out they don’t clean up rooms every day if you stay there more than three days they’re not gonna clean your room every day they’re not gonna even bring you any clean towels unless you ask them so and there’s a bar downstairs so on Friday it sound like it was a club. It was a very nice hotel may come back may Not. "

"Pool area very nice"

"1/5 Stars: Avoid at all costs!!! I booked this hotel for a much-needed trip and it was a nightmare. The "amenities" are a joke—the front door didn't even open with my access card, and the staff was incredibly rude when I asked for help. The room smelled terrible, the appliances were ancient, the toilet wouldn't flush, and the tub leaked. Most importantly, as a solo traveler, I felt completely unsafe here. Do not let the pictures fool you; this place is a scam."

"I think that the staff is all new. We went to check in - and were told that we did not have a reservation. The gentleman didnt even check for our name, or the reservation number we provided. He told us that 3rd party bookings did not occur there. We were left without a hotel and had to scramble to find another one. In the morning - we noticed that the hotel had charged us the entire amount for 2 nights. (funny because didnt he say we did not have a reservation.. they howd you get my credit card number to process payment) It then was a battle between expedia and the hotel - the hotel said that they did have our reservation and that we checked in. They asked us to wait to a couple hours until the cleaning staff checked the room, to ensure we did not check in... Absolutely unacceptable. We are traveling, and you held our money and then treated us like we were lying. Expedia and the hotel were awful. How do you treat people like that, and then ask them to wait for their money back.. its now 2 days later, and our money is still not returned to us. "

"I did need to check out early"

"Clean room and Nice Staff friendly…"

"There were people who are siting infront of my room door and in the hallway it self they were taking drugs on the stairs There were two men seem to be drunk or high carrying guns People were loud infront of my room Zero security or safety Window not locked properly and people can jump in my room very easy The room wasn’t clean , terrible smell , black mold Photos on expedia are just lies and bed sheets had cigarette ashes on it For a king size bed there were 2 pillows only The electric outlet in the room weren’t working I couldn’t charge my phone This was more like a shelter for gangs / homeless people I requested already a full refund I entered the room for 5 min and left "

"They was not ready for the people that stayed there. The hotel was full and the staff was overwhelmed."