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Aïda Hôtel & Spa (Adults Only)

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Luxury
5.0 star property
9.0

Wonderful

Alpine elegance with stunning views

Rejuvenated elegance meets alpine charm with stunning views and individually decorated rooms. Unwind with a massage at the luxurious spa, or savour exquisite dining at the two on-site restaurants.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
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About this property

Aïda Hôtel & Spa (Adults Only)

  • Luxury hotel located in Montana
  • Free full breakfast, an adjacent golf course and a terrace are just a few of the amenities provided at Aïda Hôtel & Spa (Adults Only). Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Indulge in a Swedish massage, a facial and a detox wrap at Aïda Spa, the on-site spa. Pilates classes and yoga classes are offered at the gym; other things to do include archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • You'll also find perks such as:
    • A seasonal outdoor pool and an indoor pool
    • Bike hire, valet parking (surcharge) and a banquet hall
    • Smoke-free property, massage treatment rooms and outdoor furniture
    • Tour/ticket information, bike tour information and a lift
  • Room features
  • All rooms are individually decorated, and feature comforts such as heated floors and laptop-friendly workspaces, in addition to perks such as free WiFi and safes.
  • More amenities include:
    • Hairdryers and shampoo
    • 53-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, heated floors and electric kettles

Awards and affiliations

  • The property is a member of Relais & Chateaux.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 50 per pet, per day
Welcoming dogs only

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CHF 35 per day
  • Pet fee: CHF 50 per pet, per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 01 July to 30 October
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Guests under 16 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Aïda Hôtel & Spa (Adults Only) have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

Is Aïda Hôtel & Spa (Adults Only) pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 50 per pet, per day.

How much is parking at Aïda Hôtel & Spa (Adults Only)?

Valet parking is available for CHF 35 per day.

What time is check-in at Aïda Hôtel & Spa (Adults Only)?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aïda Hôtel & Spa (Adults Only)?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Aïda Hôtel & Spa (Adults Only) located?

Located near the slopes, this Montana hotel is situated in the mountains, within a 10-minute walk of Casino de Crans-Montana and Rue du Prado, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Crans-Cry d'Er Gondola and Montana - Cry d'Er Gondola are also within 15 minutes. Randogne Montana Station is 16 minutes by foot.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

9.6

Amenities

8.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean. Good food. Quiet.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Thabit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars are simply not enough to describe my experience at Aïda Hôtel & Spa. From the moment I arrived, everything was flawless. What truly made my stay unforgettable was the outstanding service from Carolina – she was absolutely exceptional. Warm, attentive, and incredibly professional. She made me feel like I was the only guest in the entire hotel. Valentine was also great – helpful and kind – but Carolina truly stood out. The spa was peaceful and beautifully maintained – the perfect place to relax and unwind. The breakfast was rich, well-presented, and full of delicious options to suit every taste. And the view from the room was breathtaking – calm and panoramic, adding to the overall serenity of the stay. Highly recommended. I’ll definitely be coming back soon.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly a memorable stay. Wonderful!

Wow - this hotel is so wonderfully relaxing. We had an amazing room with spectacular views and I didn't want to leave the room until I ventured into the spa - even more relaxation! The staff were fantastic and nothing was too much trouble. The whole place is finished off to such a high standard with lovely touches throughout . Our meal at the restaurant, Le Partage, was also excellent. I hope we have chance to visit again in the not too distant future!
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Stéphane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hôtel agréable mais personnel en nombre insuffisant et non qualifié Ne pas offrir de restauration un lundi soir n’est pas concevable quand on se prétend 5 étoiles
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale straordinariamente gentile e professionale. Ottime le camere, unica assurdità l accensione automatica della luce in corridoio tra la stanza da notte ed il bagno..se ti svegli di notte per andare in bagno e come una Passarella ad Holliwood…
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort

Absolument exquis

Je recommande vivement, j'ai passé un weekend magnifique, toute l'équipe est au petit soin, c'était vraiment agréable à tel point que j'ai prolongé d'une nuit. De la réception aux femmes de chambre… Compétences et sourires étaient au rdv, plus les conseils pour les randonnées... Je reviendrai sans hésiter. Merci
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Adriano J

Stayed 5 nights in Feb 2026
Verified

8/10 Good

JEAN-MARIE

Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Ali

Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023