Hotel Valaisia Crans Montana, a Faern Collection Resort

Property class: 4

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You can look forward to a free breakfast buffet, an adjacent golf course and a poolside bar at Hotel Valaisia Crans Montana, a Faern Collection Resort. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski storage. Indulge in a massage, aromatherapy and a body treatment at the on-site spa. The on-site French cuisine restaurant, Eteila Brasserie, offers breakfast, lunch and dinner. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Cosy Single Room, Mountain View

A hotel room with a bed, a desk with a flat-screen TV, a small round ottoman, and a view of the outdoors through a sliding door.

Cosy Single Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Cosy Single Room

A neatly made bed with a green blanket, a wooden headboard, and a bedside table with a lamp and a sign.

Cosy Single Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room

A neatly made bed with a green and white cross-patterned blanket, two pillows, and a wooden headboard. There are two wall-mounted nightstands with lamps, and two framed pictures above the bed.

Comfy Double Room

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfy Double Room, Mountain View

A modern hotel room with a bed, a chair, a small table, and a mirror.

Comfy Double Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Maxi Triple Room

A modern hotel room with a wooden floor, a sofa, a bed with a green blanket, a desk with a lamp, and a large window with curtains.

Maxi Triple Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Maxi Triple Room, Mountain View

A modern hotel room with a wooden floor, a sofa, a bed with a green blanket, a desk with a lamp, and a large window with curtains.

Maxi Triple Room, Mountain View

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

A neatly made bed with a green and white cross-patterned blanket, two pillows, and a wooden headboard. There are two wall-mounted nightstands with lamps, and two framed pictures above the bed.

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Mountain View

A neatly made bed with a green and white cross-patterned blanket, two pillows, and a wooden headboard. There are two wall-mounted nightstands with lamps, and two framed pictures above the bed.

Family Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite

A modern living room with a sofa, ottoman, and a coffee table.

Family Suite

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed
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About the area

Located in Crans-Montana, Hotel Valaisia Crans Montana, a Faern Collection Resort is in a rural area and next to a golf course. Patinoire Ycoor and Montana - Cry d'Er Gondola are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Happyland Amusement Park and François-Xavier Bagnoud Observatory. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing. Visit our Montana travel guide
Map
Route de Vermala 10-12, Montana, Crans-Montana, VS, 3963

What's nearby

  • Casino de Crans-Montana
    2 min walk - 0.2 km
  • Montana - Cry d'Er Gondola
    2 min walk - 0.2 km
  • Patinoire Ycoor
    2 min walk - 0.2 km
  • Lac d'Ycoor
    2 min walk - 0.2 km
  • Miniature Train Museum
    6 min walk - 0.6 km

Getting around

  • Randogne Montana Station
    12 min walk
  • Sion (SIR)
    34 min drive

Restaurants

  • Café Bar 1900
    15 min walk
  • Restaurant Molino
    16 min walk
  • Taillens
    19 min walk
  • Mosaic
    2 min walk
  • Cafe Du Centre
    4 min walk

About this property

Hotel Valaisia Crans Montana, a Faern Collection Resort

  • Upscale family-friendly hotel next to a golf course, remodelled in 2022
  • You can look forward to a free breakfast buffet, a poolside bar and a terrace at Hotel Valaisia Crans Montana, a Faern Collection Resort. Hit the slopes at this hotel featuring ski storage. Treat yourself to a massage, aromatherapy or a body treatment at the on-site spa. The on-site French cuisine restaurant, Eteila Brasserie, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool, along with a lazy river, sunloungers and pool umbrellas
    • Bike hire, self-parking (surcharge) and an electric car charging station
    • Luggage storage, tour/ticket information and a front desk safe
    • Multilingual staff, a billiards/pool table and 1 meeting room
  • Room features
  • All 134 rooms feature comforts such as bathrobes, in addition to thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Showers, hairdryers and shampoo
    • 50-inch flat-screen TVs with digital channels
    • Heating, daily housekeeping and desks

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Frequently asked questions

Does Hotel Valaisia Crans Montana, a Faern Collection Resort have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

Is Hotel Valaisia Crans Montana, a Faern Collection Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Self-parking is available for CHF 18 per day. Limited spots are available.

What time is check-in at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Checkout is at 11:00 AM.

Where is Hotel Valaisia Crans Montana, a Faern Collection Resort located?

Located near the slopes, this Crans-Montana hotel is situated in the mountains, within a 5-minute walk of Montana - Cry d'Er Gondola and Lac d'Ycoor, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Patinoire Ycoor and Casino de Crans-Montana are also within 5 minutes. Randogne Montana Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Valaisia Crans Montana, a Faern Collection Resort Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 58 out of 95 reviews
Rating 8 - Good. 19 out of 95 reviews
Rating 6 - Okay. 14 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, proximity to the ski gondola, attentive staff, and near the city center.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! And super close to the ski lift which was so convenient to go skiing! Staff was absolutely wonderful, breakfast was excellent. We would definitely go back!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The rooms are very high quality. The food is wonderful and the restaurant staff is super!!! Everyone is so nice and helpful.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Small but very efficient and comfortable room. Staff were terrific!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room , spa and breakfast were all Spot on and the proximity to the ski gondola was fantastic
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Ski Trip

We really enjoyed our stay. The location is amazing. Easy walk to the restaurants and shops and right next to the ski lift.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very nice location, would have appreciated move vegan options at breakfast, but otherwise really great!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely stay for 6 nights. Location, views and comfort all satisfying.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a family

We really enjoyed our stay in this hotel. The staff was welcoming and very helpful. Everything was clean. What we enjoyed the most was the inner pool and spa.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room w spectacular view Great professional and helpful staff Very nice spa area with pool hamam and sauna I even went into the cold plunge
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Amazing access to ski lifts. Housekeeping was poor and room was much too small for 4 people.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. The Spa/pool area is really nice! Especially after a day of skiing! Although note that it closes at 7PM and not 8PM as it’s indicated. Definitely would recommend.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who went over and beyond in helping us. Special mention for Ryan and Frederick who resolved an issue we had without any discussion. Thank you
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The positives are straightforward: excellent location, parking, rooms are modern and fresh, and a pool area that is new. Breakfast is no better than what you would expect in a decent 3-star hotel. Lunch consists of a static menu of 6–7 dishes that does not change. Dinner is buffet-style with “ok” food quality — all far from what this hotel price point suggests. For us, the most disappointing part of the experience was the handling of allergies and intolerances. We gave advance notice before booking. The kitchen was unwilling to prepare something as simple as a fried egg or omelet adapted to my son’s needs. That is not a complex request. It is basic hospitality. Our complaint was noted, but nothing changed.
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice experience but the spa was disappointing and seemed very old and out of touch, like an old small public swimming pool. Would be nice to for example have a nice warm relaxing and quiet room and nicer changing area and hot pool was closed. Breakfast was very basic but ok. A suggestion: as its seems like a new hotel, the sitting areas (including the brasserie) could be have nicer lighting like candles on the tables instead of sterile lighting it currently has. But overall was fine.
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled as a group of four, 2 adults and 2 children (3 and 6 years old). We selected a family room with a mountain view. The room was nice and clean, but it was not in the main building of the hotel. This was not convenient for us because every time we wanted to go to the swimming pool or the restaurant, we had to fully dress. As you can imagine, doing everything with 2 small children is quite time-consuming and really not ideal. The room was connected to another one through a door that was initially open, and we promptly asked to have it closed. Unfortunately, the door did not insulate well from the noise, and we could hear everything from the other room. Again, knowing that we had 2 small children and having reserved 5 months in advance, the hotel should have taken these aspects into account. The last aspect we didn't like was the price of the parking. For a 4-star hotel (with the price of a 4-star hotel in Switzerland), we think the parking could be offered to the guests without charging 18 CHF per night.
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Brilliant location (next to Arnouva gondola and ski hire shops and only two minutes down into town via escalator). Friendly helpful staff. Excellent buffet breakfast. Views from balcony rooms superb in good weather and towards Matterhorn. Very child friendly. Bar staff attentive. Will definitely stay again when visiting Crans-Montana.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort
.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, great ski access, nice bar and rooms

Lovely finish and fit out with hansgrohe bathroom fixtures, nice touches like cotton blankets in rooms for extra layers. Bed linen good, but sadly no feather pillow options, and the synthetic ones were cheap and hot (and not very comfortable). Decent breakfast and nicely fitted out bar lounge area too. Super convenient for the Montana (G) piste lift. Also a ‘hidden’ escalator to get down / up from town level which didn’t discover until third night - reception could’ve mentioned earlier as a handy check in tip!
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated property! No heat
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Looks like it should have been demolished 50 years ago. It’s advertised as 4 stars. It far away from even 1 star
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old outdated property! Food is bad, pool dirty! Management doesn’t care! We had 2 rooms and both were no good! Pool is restricted for children!
Stayed 5 nights in Feb 2025
Verified review

6/10 Okay

Disliked: Amenities
Be aware they will kick out your kids from the pool At 6.30pm without any notice! Food on the buffet was very limited and every morning the same! Rooms were ok! Long walk with skis up and down, although said ski in ski out, not true! You have to walk 1/4 mile to the lift! Woman at spa was very rude and came to scream on my 3 kids to get out of pool and 6.30’pm although pool was working till 8pm! When I booked the property no where was saying that! They have rules and we respect that but should be posted so we don’t get humiliated and kicked out from spa pool ares like criminals! I spoke with the manager and he said probably like to give quite time to couples and retired people to enjoy quiet time! He also said will give me some credit but never did! Thats not family friendly property just to let you know, its most like retirement facility! Also no heat so had to request space heaters!
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Limpeza péssima, em menos de 10 minutos fazem, é quase só recolher o lixo do banheiro e esticar a cama. Bar muito ruim, instalações básicas, sem lounge acolhedor .
Stayed 5 nights in Feb 2026