Crawford Hotels

"Our room Smelled like a dog had been in it and the floors were sticky. The comfortor on the bed was all balled up in spots. Looked like the filling in the comforter had balled up in between the stiches. "

"Friendly staff. Clean room"

"The pool wasn’t available and neither was the elevator. It was inconvenient but not a deal breaker for us and our particular needs on this trip."

"Terrible shower and put in a handicap room where the bathroom floor is rhe samw as the shower floor, nothing you have to step over. No phone in the room and workers behind the counter were always outside the doors smoking. I wouldnt recommend this place"

"Good "

"After waiting 16 minutes at the counter for check in, with only one person in front of me and no acknowledgment from the staff member, I was a breath away from leaving for a different hotel when I was finally called up for check in. After that unpleasant start, I will say that the room was very clean, no bad odor, the sheets were nice, and the AC worked well. The breakfast was adequate, and a clean space"

"Extended stay with family. 4 nights. Great location to visit parks and see various waterfalls around the Cookeville area. The room was humid and needed some air circulation when we got there. Shower had nice heat, but could use more pressure. No bath tub. Shampoo/conditioner low upon arrival. Breakfast was good 1 morning, exceptional 2 mornings, and fell completely short 1 morning. The morning it fell short the oatmeal was just liquid/soupy. I couldn’t eat it. And there were more limited options/missing items. I left that morning hungry. We got up and had breakfast the same time every day. Pool area isn’t bad, pool isn’t large. Seems clean and well kept. Towels were always available when we went down. While we were there we had an incident where we had to evacuate the building and the fire department was called. Thankfully it was just a microwave mishap. It was a very smokey mishap that filled our entire floor. I asked for another room as we were very close to the room where the incident occurred. I was told they didn’t have any other rooms our size. So we got stuck with the stink/smoke for the night. It was fine, just a bummer. Our neighbors were really loud the last night we were there. Friday night so it may have had to do with that. When house keeping came to our room they did a fantastic job! So appreciated! And the front desk people during the day were fantastic! "

"There was basically no breakfast, coffee machine was broken, & there was only water, granola bars, and apple sauce. We had a roach sleeping w/ us. The AC turned off in the middle of the night. Overall really bad "

"The room was clean and the bed was comfortable. The staff were friendly and informative. I highly recommend this hotel."