Glen Allen Hotel Guide - Creepy Hollow Scream Park hotels in Glen Allen, United States of America.

"Staff were exceptional"

"I will revisit! Enjoyed my stay."

"I’d like to start off with the positives, the staff was wonderful. Easy check in, helpful when needing assistance, easy check out. The room itself was pretty good condition, some minimal issues like marks on the wall and my daughter noticed a stain on the comforter cover. Housekeeping did well with our room turnover on our second day. So no complaints there. But that’s about the end of the positive notes. I am not certain how old this building is but it looks OLD, for such an up and coming surrounding area. One of two elevators was out of service, and the second almost made me second guess using it. In Fact when I tried to on our first day, it didn’t work. So I took the stairs and was HORRIFIED at the condition of the pool area, there is mold EVERYWHERE and I smelled it before I saw it. The stairway itself was filthy as well. I am truly concerned for staff and guest safety on that floor. The water pressure in the bathroom was barely existent. More like a drip than a shower. The water from the sink smelled very pungent. Two of us stayed for 3 days and were given 2 towels one hand towel and one washcloth. Very odd. The AC unit sounds like a freight train, was hard to sleep or stay asleep with the air running. Overall I was not thrilled with the stay. I’ve paid half the cost at a much better kept Hilton. The owners are fully responsible for the poor conditions here, truly concerning. "

"I booked only because of the pool party my daughter was having and get there to check in and they didn’t have a pool pool was under construction but it never said that on the check in "

"Okay but sheets are thin and feel synthetic. Breakfast okay but yogurt from a machine stating it included real cane sugar....?"

"This place was very clean as well as our room. Our toilet tank was not flushing right and would fill up and overflow. They did come in and replaced the handle which helped but did overflow again after it was fixed during the night. We had to use every towel and they did not come in and clean the room and clean up the towels after we cleaned up the water. I thought the price for a Holiday Inn was a little pricey."

"Average hotel stay. Nothing special. Fine for one night stay. "

"Yes; gym was clean but we asked for 2 keys after the first 2 didn’t work and was only told that they had one key. "

"New building, polite staff but the do not know how to manage the business. Also, this does not have basic hotel services so it is not a hotel. The WiFi had a restriction for two devices per room!!!! The window in a ground floor room dis not lock. "