Richmond Hotel Guide - Elk's Lodge hotels in Richmond, United States of America.

"Employees had zero interest in doing their job or being any sort of assistance, room was nasty. The elevator had cigarette butts everywhere. Stayed 4 nights, room was never touched nor restocked, called to front desk (took about 20 minutes to get anyone to answer) they informed me for the first time that the rooms only recieve housekeeping upon request. This was night 4 of my stay, the sign in the bathroom states anyone staying multiple nights will have housekeeping service every 3 nights. Overall awful, front desk stunk like weed as well"

"Clean rooms"

"The pool was dingy and not clean- stuff floating in the water. Yuck!"

"None"

"Breakfast was good"

"We choose this hotel for brief visits in VA. The price for what you get is appropriate and this location is quiet and we feel safe. I do not feel it's as clean as it should be. The floors always feel like they need a good scrubbing. The bed this time was very, very firm. The frig did not shut tightly and my husband had to tighten the toilet to reduce wobble. The hotel is really starting to show signs of age. They need to thoroughly clean and upgrade the rooms before things get too bad."

"short stay, clean room 10/10"

"Overall, the experience wasn’t terrible, but it also was not close to amazing. Right as you walk into the lobby, the smell of the hotel’s pool smacks you quickly and it’s pretty potent - either the pool is over-chlorinated and/or the ventilation is poor. In my room, the coffee machine was missing parts (the basket) and couldn’t even be used. On Saturday morning I went downstairs to tell the woman working the desk, and she just looked at me and said “okay”. The coffee maker was never fixed, no part was brought, etc. I also let the gentleman working the front desk about this during my checkout. He was definitely the most hospitable staff member I encountered - he provided excellent customer service. Otherwise, the room also wasn’t seen or tended to by any staff on Saturday either to do anything for towels, sheets, etc. Would I stay here again? Probably not - there are multiple hotels in the area around the same price range."

"Clean. Good mattress. Pet friendly. Good breakfast and friendly, helpful staff."